Certified Woman & Minority Owned

Customer Services Professional


Reference Number: GDINCS1

Customer Services Professional
experience  Not Disclosed
location  Indianapolis, IN
duration  3.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Energy & Utility
Job Description


Deploys detailed knowledge and expertise about the organization's Service offering, related products and application domain to improve either business operations (e.g. support for critical/important project issues) and/or strategic innovations (e.g. Service offering / portfolio innovation).
Maintains a close interaction with various management functions.
Supports acquisition activities with detailed technical knowhow on complex issues.
Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.

Impacts: Needs to consider processes and results, generated in other workflows and disciplines, implies conditions and environments, and values significance to contribute effectively to team results. Needs experienced level of analytical and distinctive conceptual skills to solve issues given, which may differ in size and nature.

Key Responsibilities:
"Experienced Professional"

These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target oriented manner, and thus contributes to team results. Positions focusing on analyzing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles. Targets are short to medium term (best to be characterized as milestones), and achievements are monitored. They may provide functional advice to and integrate services of operational staff or semi-professional colleagues. Typically these functions review to 2 to 5 years of relevant experience in their field of work and qualification.

Experience: 3-5 years

Knowledge:

Thorough professional know-how in one Sub Job Family, based on practical experience and theoretical foundation. Focus on applying and expanding acquired knowledge base. Application of knowledge in broader professional context


Note
8:00AM - 5:00 PM
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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