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Cybersecurity Incident Responder

St. Paul, MN

12.0 Months

Full-Time $17-$22/hr

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Posted: Jun 15, 2026

Ref: NPMNCA15

Position Overview

Primary Job Function
Responsible for investigating, analyzing, and responding to security incidents across the organization’s environment.
Leads or executes complex incident response activities, adapts standard procedures to evolving threats.
Plays a critical role in protecting the organization’s technology assets by identifying, analyzing, and responding to cybersecurity threats that may result in unauthorized access, misuse, or disruption of services.

Core Job Responsibilities
Monitor security alerts and events from various tools (SIEM, EDR, IDS/IPS, etc.) to identify potential incidents.
Perform triage, correlation, and in-depth analysis of security events, including indicators of compromise (IOCs), malware activity, phishing attempts, and suspicious network behavior.
Conduct forensic analysis on systems, networks, and endpoints to determine root cause and scope of incidents.
Develop and implement response strategies to mitigate immediate threats and prevent recurrence.
Support the implementation, tuning, and monitoring of security tools such as SIEM, EDR, firewalls, and intrusion detection systems.
Ensure security controls are effectively detecting and preventing malicious activity.
Validate and enhance alerting mechanisms to reduce false positives and improve detection accuracy.
Document incidents thoroughly, including timelines, impact assessments, and remediation actions.

Position Accountability & Scope
Accountable for timely detection, analysis, and response to cybersecurity incidents to minimize organizational risk and business disruption.
Works under moderate supervision but exercises independent judgment when handling incidents and escalating issues.
Responsible for maintaining the confidentiality, integrity, and availability of organizational systems and data.
Collaborates cross-functionally with IT, network, security engineering, and business teams during incident response activities.
Contributes to continuous improvement of incident response processes, playbooks, and detection capabilities.
Ensures compliance with internal security policies, standards, and regulatory requirements.

Minimum Education
Bachelor's degree in Information Technology or similar area; or equivalent work experience.

Minimum Experience/Training
3 years of technical experience in a Security Operations Center (SOC), incident response, or cybersecurity-related role.
Demonstrated experience with security monitoring and investigation tools (e.g., SIEM such as Splunk, EDR platforms, email security tools).
Strong understanding of network protocols, operating systems, enterprise security controls and frameworks such as MITRE ATT&CK.

Notes:
8:00 AM - 5:00 PM

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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