Data Analyst

Data Analyst

  Not Disclosed

  MASON , OH

  6.0 Months

  Not Disclosed

  Not Disclosed

  Services

Job Description

Description/Comment:

Data Analyst Operations - Plan setup

GENERAL FUNCTION
Serve as a Data Analyst on the Business Configuration team, responsible for the structure, and benefit plan set up for the client Managed Vision Care clients. Provide subject matter expertise for product configuration in the Facets system. Partner with the client cross functional teams to ensure efficiency and accuracy of configuration requests.

MAJOR DUTIES AND RESPONSIBILITIES

Responsible for configuring all types of managed vision care products in the system (using both the Product Key Sheet method and manual configuration)
Responsible for product configuration accuracy utilizing the configuration tools for manual and automated product creation.
Write SQL queries and export from database to analyze and troubleshoot configuration issues, as well as perform issue resolution of requests.
Perform and resolve product configuration questions/issues sent to the Business Configuration production team without guidance.
Maintain relationships with Implementation Managers, Account Managers, and develop a cohesive cross functional, results driven working environment.
Self-manage completion of work inventory in the production queues within established quality and turnaround time service levels.
Coordinate and participate in cross-functional team activities for issue resolution.
Recommend process and system enhancements to drive improvements.
Support the management team with on-going training activities, misc. projects, resolving issues, and serving as a subject matter expert for all Configuration requests.

BASIC QUALIFICATIONS

Associate degree or equivalent experience required.
At least 5 years of experience working within a core claims administration system.
Good analytical and problem-solving skills
A minimum of 2 years’ experience writing SQL queries and exporting data from database tables into Excel for analysis.
Good communication and interpersonal skills
Ability to work independently or as a part of a team.
Ability to manage multiple complex assignments at once.

PREFERRED QUALIFICATIONS

3+ years’ experience in Operations in the Healthcare industry
Experience understanding claim adjudication for member and provider reimbursements.
Experience with Facets platform using Claims, Provider, Network, Product Benefit Configuration
Knowledge of Medicare and Medicaid programs

Notes:
Work hours: 8-5 pm
Hybrid- required 2-3x week in office
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status