Data Entry Clerk

Data Entry Clerk

Job Description

The primary focus of this role is managing the first stage of the initial contact process. You will be responsible for placing outbound calls and logging initial contact data, including precise
dates and times. When information is missing, you will conduct brief research within Google to retrieve necessary phone numbers or email addresses.
This position is dedicated exclusively to the "Initial Contact" phase of the workflow.

REQUIREMENTS:
To fulfill this role effectively, a candidate needs a blend of clerical precision and data entry skills.
Since the job is repetitive but requires high accuracy, the focus is on reliability and attention to detail.

PREFERENCES:
Data Entry Accuracy. Professional Phone Etiquette; Active Listening

Required Skills
Knowledge of Google Products such as Google Sheets, Google Email, and or Excel.
Phone customer service experience

Preferred Skills
10 Key typing

Notes:
Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.