Description:Evergreen Deployment Technician:This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.Specifics tasks include but are not limited to:transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),imaging computers with Windows 11 utilizing SCCM,scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.Skill - Required / Desired - Amount of ExperienceExperience with larger scale deployments (1000/year or similar) - Required - 2 YearsExperience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly) - Required - 2 YearsExperience imaging computers with Windows 11 utilizing SCCM - Required - 2 YearsExperience scheduling computer replacements with end users through ServiceNow - Required - 2 YearsExperience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow) - Required - 2 YearsExperience with ServiceNow & HAM Pro - Highly desired -Experience with Apple iPhone deployment - Highly desired -Notes:The work will be completed onsite. Technicians will be traveling to various county buildings in county vehicle driven by full time employee.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Evergreen Deployment Technician:This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.Specifics tasks include but are not limited to:transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),imaging computers with Windows 11 utilizing SCCM,scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.Skill - Required / Desired - Amount of ExperienceExperience with larger scale deployments (1000/year or similar) - Required - 2 YearsExperience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly) - Required - 2 YearsExperience imaging computers with Windows 11 utilizing SCCM - Required - 2 YearsExperience scheduling computer replacements with end users through ServiceNow - Required - 2 YearsExperience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow) - Required - 2 YearsExperience with ServiceNow & HAM Pro - Highly desired -Experience with Apple iPhone deployment - Highly desired -Notes:The work will be completed onsite.
Technicians will be traveling to various county buildings in county vehicle driven by full time employee.
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