Digital Content and Metadata Specialist

Digital Content and Metadata Specialist

  Not Disclosed

  Peachtree Corners, GA

  6.0 Months

  Not Disclosed

  Not Disclosed

  Energy & Utility

Job Description

Description:
Overview:
Digital Product Content and Metadata Specialist will assist in the curation, manipulation, transfer, management, quality, and troubleshooting of the product digital content and its metadata. The candidate will facilitate the submission of digital content to several client content storage locations and external data consumers according to the company naming conventions. The candidate will work closely with the Product Management, Data Management, and Digital Content groups, leveraging their product knowledge to assist in the sorting of content, uploading and correcting metadata and any sync errors and discrepancies focusing on the end user of the content. This role combines strong organizational skills with impeccable attention to detail, quick learning skills, strategic thinking about how the content flows through downstream systems and is indexed online, digital content analysis and an eye for continuous process improvements content and metadata management. Strong emphasis will be given to candidates that show ability to do large data wrangling competences and drive automation where possible for process improvement.

This position is expected to contribute to and deliver business processes in a self-managed, autonomous, and target-oriented manner, thus, adding to team results. Targets are short to medium term (best to be characterized as milestones), and achievements are monitored.

Experience/Qualifications

Bachelor’s degree in Business, Mathematics, Marketing with heavy focus on data, Data Science, or 3rd year in pursuit of a bachelor's degree.
2+ years of combined experience in content and metadata management and analysis through Excel, Access, SQL, metadata tagging and manipulation for quality and troubleshooting purposes and for seamless integration with AI. Strong ability to analyze and troubleshoot issues.
Extensive experience in Excel including Macros, proficient with the use of advanced formulas, and large amounts of data (2000+ rows of data) with the goal to automate processes.
Ability to understand the manual process behind automations for further improvement, troubleshooting, and expansion into other potential areas of content flow.
Understanding of the technology behind the content-metadata attribution online, proficiency in managing metadata and tagging structures to enhance AI-driven search.
Fast learner, able to quickly grasp new technologies and nuances of various proprietary and third-party systems and implement changes to processes.
Project management experience: delivery of project objectives on-time and within-budget with appropriate resource planning and risk management.
Experience with technical documentation, charts/graphs, process mapping.
Good Power Point creation skills for creating reports and reports to upper management.
Beginner level with Adobe Photoshop, website or visual design is a plus.
Detail oriented, well organized, efficient with time management.
Ability to work independently and proactively improve processes.
Ability to work with cross-functional team members in roles that include both upstream content contributors and downstream content activators.
Familiarity with Tableau, Jira, Drupal, Adobe Experience Manager, SAP is a plus.
Strong interpersonal, oral and written communication and presentation skills; experience communicating the results of analysis clearly in writing and verbally.
Deep understanding of content, messaging, value proposition production and development.
Ability to influence people without authority.

Key responsibilities:
Gathers, prepares, ensures accuracy, uploads/updates content and metadata to internal systems. Oversees the quality and supplemental meta-data of the content created to ensure that the complete, accurate, and error-free package is available for upload to upstream and downstream systems. Supports product management, data management, and product marketing by providing creative and strategic direction, coordination, and training for digital product assets.
Acquires data from primary or secondary data sources and maintain databases/data systems.
Conducts content audits (if not already in place) for owned downstream sites and internal data repositories; use a phased approach and a timeline that enables effective management of the scope and scale of the audit. Creates reports and communicates results to various internal and/or external stakeholders (e.g. management).
Analyzes overall content data trends to create and proactively communicate actionable insights that help drive higher content quality.
Optimizes content and meta-data quality, processes and activation channel choices based on analysis.
Identifies areas for improvement in content organization, standardization, and searchability.
Examines search query behaviors on general or specialty search engines or other Internet-based content and modify metadata as needed to increase visibility of company products.
Builds and automate business intelligence reports to quickly identify changes in trends/key metrics, elevate issues, and identify areas for improvement.
Stays abreast of industry trends, implementing best practices, and presenting new opportunities.

Not required but would be a plus:
Knowledge of electrical residential, industrial products and markets
Understanding of the demands of the channel in a B2B2C digital environment
Knowledge of product lifecycle management
Knowledge of the electrical distribution sales channel
Understanding of UL - requires enclosure testing by qualified evaluators; NEMA - compliance up to a manufacturer, doesn't require independent testing; IEC Standards

SPECIFIC DETAILS
Th role is metadata quality oriented, attention to detail is a must. Proficient in Excel Macros is a must. Experience with SQL or Access. Fast learner with the ability to educate themselves of processes and methods autonomously before reaching out for help. Ability to understand the manual process behind automations for further improvement, troubleshooting, and expansion into other potential areas of content flow. The preference is to candidates who show the ability to do a large data wrangling with a goal to correct, upload, and troubleshoot data. Students on their 3rd year pursuit for a bachelor's degree or fresh out of college can be sufficient if 2+ years of combined experience in the mentioned above areas is achieved.



Notes:
40 hours a week
Hours of the Shift: 8am - 5pm
Travel needed: 0-10%