Job Description
The Digital Publisher – Product Data & Systems role supports the execution, population, and maintenance of product information across enterprise digital platforms. This position is not responsible for authoring or owning content, but instead ensures that approved product data and technical content are accurately structured, formatted, maintained, and published within content management and product information systems.
This role plays a critical part in powering downstream dealer- and customer-facing digital experiences by translating stakeholder-authored content into structured, system-ready data that supports accuracy, consistency, and scalability across regions and platforms.
Key Responsibilities
Execute the population, maintenance, and publishing of product and technical content within Product Information Management (PIM) systems and Content Management Systems (CMS).
Coordinate and manage digital work items to support launches, updates, and ongoing maintenance of product information.
Structure, organize, and connect content elements (features, specifications, compatibility, digital assets, etc.) to support complete and accurate product pages.
Perform light editing for clarity, formatting, grammar, and consistency across product lines, model series, and page structures
Publish approved changes to live digital environments, understanding the downstream impact and ensuring accuracy prior to release.
Monitor site quality and compliance with enterprise standards, accessibility guidelines (ADA/WCAG), SEO best practices, and platform requirements.
Utilize quality assurance tools to identify issues, escalate when necessary, and support resolution.
Collaborate with product marketing and global marketing teams to execute stakeholder-requested digital changes.
Support global digital content operations across multiple regions and languages, as applicable.
Create, update, and maintain internal documentation, SOPs, and process guidance to support team consistency and scalability.
Track multiple workstreams simultaneously while meeting defined timelines and service-level expectations.
Required Skills & Experience
Experience working in Content Management Systems (e.g., OpenText TeamSite, CoreMedia, Adobe, WordPress, or similar).
Experience with Product Information Management (PIM) platforms (e.g., inRiver, Akeneo, Plytix, or similar).
Strong attention to detail with the ability to manage structured data accurately across complex systems.
Ability to learn and navigate complex technical platforms quickly.
Experience handling multiple concurrent projects in a fast-paced, collaborative environment.
Proficiency in Microsoft Office tools.
Basic proficiency with Adobe tools (e.g., Photoshop).
Familiarity with Agile or Kanban-based workflows.
What Makes You Stand Out
Experience supporting large-scale or global digital platforms.
Familiarity with SiteImprove or similar tools for QA, accessibility, and SEO validation.
Experience creating or maintaining SOPs, documentation, or training materials.
Strong communication skills and comfort working across business units and technical teams.
Curiosity and problem-solving mindset, with interest in improving tools, processes, and documentation over time.
Notes:
Open to remote candidates.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status