Dock Scheduler

Dock Scheduler

Job Description

Description:

We are in immediate need of a temporary resource for short-term support in a Dock Scheduler role. This position is fully computer-based, so candidates must be comfortable working in multiple systems and handling data entry/tasks with accuracy. Previous scheduling or logistics experience is preferred, but candidates with strong clerical or data entry backgrounds would also be a good fit.


WHAT IS THE ROLE OF THIS JOB

The LD&T Coordinator (Dock Scheduler) is the liaison between the carriers and the client location.
They are responsible for setting carrier appointments on the dock schedule for every inbound and outbound order.
The Dock Scheduler interfaces with the warehouse to deliver the customer business, while driving efficiencies in the warehouse from a Transportation/Dock Scheduling standpoint.

WHAT ARE THE ESSENTIAL FUNCTIONS / KEY ACCOUNTABILITIES OF THIS POSITION

Primary responsibility is to tender loads to carriers utilizing the TMS tool in a manner that insures the customer requested ship dates (RSD/RAD/SAT are met.
Route orders daily in compliance with the transportation route guide, ensuring timely execution to meet the requested ship date and secure carrier capacity.
Operate the Transportation Management System (TMS) to route orders,track carrier performance and troubleshoot any loads that may be at risk of missing the requested arrival date.
Ensure all new orders comply with guidelines on weight and method of shipment.
Schedule appointmens in WMS on all loads; working with the third party facility manager on dock capacity scheduling.
Work with drop carriers to maintain trailer pool.
Work with Customer Accout Specialists (CAS) on scheduling issues.
Maintain reason code input within WMS for open order status reporting.
Review previous day's dock schedule to ensure all orders shipped.

MAIN INTERACTIONS WITHIN & OUTSIDE THE ORGANIZATION (Key job roles both internally and externally with which the job-holder interacts. Include frequency (daily, weekly, monthly) and nature of interaction.)
Within the Organization –Internal DC and 3rd Party Warehouse Teams (daily/weekly), 3rd Party Repack Teams (daily/weekly), Inventory Control Manager/Customization Manager (daily/weekly), Regional Transportation Manager (daily/weekly), Regional Performance Manager (daily/weekly), Chicago Customer Service, Warehouse Logistics and Supply Chain Integration Teams (daily/weekly), Delivery Processors (daily/weekly), National Site Inventory Control Teams (daily/weekly), Quality Department (daily/weekly), Finance (weekly/monthly), Corporate Audit Team (annually), National Inventory Team (daily/weekly). All of these key job roles are consulted and aligned at frequencies noted in order to execute the sites’ daily/weekly/monthly objectives and deliver against all site targets to internal and external customers.
Outside the Organization - Common Carriers (daily/weekly), External Auditors (annually), Overflow Storage Facility Management, Transportation and Warehouse Teams (daily/weekly), Foodbank and Donation customers (daily/weekly).

WHAT SKILLS AND EXPERIENCE ARE REQUIRED FOR THIS POSITION

Experience in Logistics related field
Functional knowledge centered around warehousing, transportation, customer service and operations.
Excellent written and verbal skills to communicate across all levels of the organization and outside the organization.
Analytical skills to interpret reporting/data to drive performance improvement.
Strong MS Office skills required ((Excel, Word, Outlook, Power Point and Access)
TMS, SAP and WMS experience a plus.
Strong organizational skills.
Ability to consistently achieve desired results, manage multiple tasks, set priorities, act decisively and solve problems.


Notes:

M-F, 7AM-3PM PST

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status