Job DescriptionSummary:The main function of a document analyst is to manage, maintain, build and test application letter templates and formsJob Responsibilities:To be the documentation subject matter expert providing support to various areas/projects across the groupBuild new or amend existing letters / forms and remove superseded templates in accordance with the owners’ requirementsEnsure sign off has been obtained from Risk & Compliance, Tone of Voice and Legal before proceeding with changesManage and develop the customer relationship throughout the whole process and/ or projectSkills:Bachelor’s degree in relevant field.2-4 years of related experience.Additional Role Details:Works with internal and external partners to support Credit Analysts in the credit application input and submission process.Listed below are some additional job responsibilities:1) Ensures correct documentation is received with appropriate identification if applicable2) Confirms legal name is accurate and registered with the Secretary of State3) Enters credit applications into Salesforce4) Downloads credit documents for the Credit Analysts.Position’s Contributions to Work Group:Works with internal and external partners to support Credit Analysts in the credit application input and submission process.Interaction with team:Interacting with the team daily and internal and external business partners.Team StructureSplit between East and West. 8-9 team members reporting into the managers.Work environment:Office. Fairly fast paced.Education & Experience Required:Years of experience: 2-4 years of related experienceTop 3 Skills:Attention to detail, effective communication, ability to work independentlyAdditional Technical Skills(Required)Image documents.Outlook experience, Excel and Salesforce preferred.Soft Skills(Required)Ability to work independently.Effective communication (both oral and written)Teamwork.Attention to detailNotes:Monday-Friday, 7am-4pm or 8am-5pmOn-Site Full Time2 days in office, up to 5 days. Due to building construction. Q1 2026 will be onsite full-time.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Job Description
Summary:The main function of a document analyst is to manage, maintain, build and test application letter templates and formsJob Responsibilities:To be the documentation subject matter expert providing support to various areas/projects across the groupBuild new or amend existing letters / forms and remove superseded templates in accordance with the owners’ requirementsEnsure sign off has been obtained from Risk & Compliance, Tone of Voice and Legal before proceeding with changesManage and develop the customer relationship throughout the whole process and/ or projectSkills:Bachelor’s degree in relevant field.2-4 years of related experience.Additional Role Details:Works with internal and external partners to support Credit Analysts in the credit application input and submission process.
Listed below are some additional job responsibilities:1) Ensures correct documentation is received with appropriate identification if applicable2) Confirms legal name is accurate and registered with the Secretary of State3) Enters credit applications into Salesforce4) Downloads credit documents for the Credit Analysts.Position’s Contributions to Work Group:Works with internal and external partners to support Credit Analysts in the credit application input and submission process.
Interaction with team:Interacting with the team daily and internal and external business partners.
Team StructureSplit between East and West. 8-9 team members reporting into the managers.Work environment:Office. Fairly fast paced.Education & Experience Required:Years of experience: 2-4 years of related experienceTop 3 Skills:Attention to detail, effective communication, ability to work independentlyAdditional Technical Skills(Required)
Image documents.Outlook experience, Excel and Salesforce preferred.Soft Skills(Required)Ability to work independently.Effective communication (both oral and written)Teamwork.Attention to detailNotes:Monday-Friday, 7am-4pm or 8am-5pm
On-Site Full Time
2 days in office, up to 5 days. Due to building construction. Q1 2026 will be onsite full-time.
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