Summary:The main function of a document analyst is to manage, maintain, build and test application letter templates and formsJob Responsibilities:• To be the documentation subject matter expert providing support to various areas/projects across the group• Build new or amend existing letters / forms and remove superseded templates in accordance with the owners’ requirements• Ensure sign off has been obtained from Risk & Compliance, Tone of Voice and Legal before proceeding with changes• Manage and develop the customer relationship throughout the whole process and/ or projectSkills:• Bachelor’s degree in relevant field.• 2-4 years of related experience.Typical task breakdown:• Review applications prior to input in system. • Entering credit applications sent from the dealer.• Research may be required on their part to make sure everything is accurate. • Communication with sales teams, dealers, and internal partners. Interaction with team: • Daily interaction, very collaborative. Work environment: • Fast paced team environment.Education & Experience Required: • Bachelor’s degree in relevant field (Preferred) with 1+ years of experience. • Associates Degree with 2+ years of experience. • 2-4 years of relevant experience• Internship experience included in job experienceTechnical Skills (Required)• Microsoft Suite, Sales force (Preferred). • Detail oriented. Soft Skills(Required)• Communication. • Detail Oriented. Notes:Hybrid 1 day in office (will eventually go to 3 days in the office)(TUE in office 8:00am 5:00pm CST and 9:00am – 6:00pm CST)VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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