RemotePosition Summary:The client is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cyber-security incident handling. The ideal candidate will thrive in a fast-paced environment with aggressive timelines and will be responsible for monitoring, analyzing, and responding to events and alerts supporting statewide IT systems. Required Experience:Hands-on experience working with Endpoint Detection and Response (EDR) toolsExperience responding to, and analyzing, cyber-security events and incidentsExperience working with Crowdstrike, or comparable EDR toolAbility to work in high-pressure, fast-paced environmentsExperience working with CrowdStrike or comparable EDR toolResponsibilities:Provide security monitoring and response efforts for, and in coordination with, the Security Operations Center (SOC)Lead outreach and coordination with statewide partners, including County, Municipal, and educational entitiesStrong communication, reporting, and documentation abilitiesMonitor, analyze, and respond to cyber-security events, alerts, and incidents affecting client IT systemsTake appropriate actions to protect IT assets from potential incidents and threatsDocument and report changes, trends, and implications related to evolving cyber-security tools, systems, and solutionsFollow SOC processes and assist ISD Security Engineers and OCIO support teams during alerts, events, and incidentsSubmit new events and update existing events within the SOC ticketing systemProvide phone and email support to state agencies and participating partners during alerts, events, and incidentsProvide off-hours or ad-hoc shift support as requiredProven ability to collaborate effectively with partners across varying technical backgroundsCapability to perform Tier 1 troubleshooting, including log collection, documentation review, and appropriate escalationMaintain up-to-date knowledge on relevant cyber-security technologies and toolsSupport Tier 1 SOC Analysts in triaging cyber-security events, alerts, and incidentsFollow detailed operational procedures to analyze, escalate, and support remediation of critical security incidentsAssist with SOC metrics, reporting, and communicationsSupport incident response activities up to the preliminary forensics stageMonitor EDR tools and perform initial assessment and data gathering for alertsSkill - Required / Desired - Amount of ExperienceHands on experience working with Endpoint Detection and Response (EDR) tools - Required - 3 YearsExperience responding to cyber security events and incidents - Required - 3 YearsExperience working with Crowdstrike, or comparable EDR tool - Required - 3 YearsAbility to work in high pressure, fast paced environments - Required - 3 YearsNotes:This is a remote position. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Position Summary:The client is seeking an experienced Security Operations Center (SOC) Analyst with strong expertise in Endpoint Detection and Response (EDR) tools and cyber-security incident handling. The ideal candidate will thrive in a fast-paced environment with aggressive timelines and will be responsible for monitoring, analyzing, and responding to events and alerts supporting statewide IT systems. Required Experience:Hands-on experience working with Endpoint Detection and Response (EDR) toolsExperience responding to, and analyzing, cyber-security events and incidentsExperience working with Crowdstrike, or comparable EDR toolAbility to work in high-pressure, fast-paced environmentsExperience working with CrowdStrike or comparable EDR toolResponsibilities:Provide security monitoring and response efforts for, and in coordination with, the Security Operations Center (SOC)Lead outreach and coordination with statewide partners, including County, Municipal, and educational entitiesStrong communication, reporting, and documentation abilitiesMonitor, analyze, and respond to cyber-security events, alerts, and incidents affecting client IT systemsTake appropriate actions to protect IT assets from potential incidents and threatsDocument and report changes, trends, and implications related to evolving cyber-security tools, systems, and solutionsFollow SOC processes and assist ISD Security Engineers and OCIO support teams during alerts, events, and incidentsSubmit new events and update existing events within the SOC ticketing systemProvide phone and email support to state agencies and participating partners during alerts, events, and incidentsProvide off-hours or ad-hoc shift support as requiredProven ability to collaborate effectively with partners across varying technical backgroundsCapability to perform Tier 1 troubleshooting, including log collection, documentation review, and appropriate escalationMaintain up-to-date knowledge on relevant cyber-security technologies and toolsSupport Tier 1 SOC Analysts in triaging cyber-security events, alerts, and incidentsFollow detailed operational procedures to analyze, escalate, and support remediation of critical security incidentsAssist with SOC metrics, reporting, and communicationsSupport incident response activities up to the preliminary forensics stageMonitor EDR tools and perform initial assessment and data gathering for alertsSkill - Required / Desired - Amount of ExperienceHands on experience working with Endpoint Detection and Response (EDR) tools - Required - 3 YearsExperience responding to cyber security events and incidents - Required - 3 YearsExperience working with Crowdstrike, or comparable EDR tool - Required - 3 YearsAbility to work in high pressure, fast paced environments - Required - 3 YearsNotes:This is a remote position.
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