Project Overview
The client requires professional services to support the successful delivery of strategic and tactical IT initiatives. The Contractor will provide a Project Manager with strong business analysis capabilities to lead and support complex, multi-stakeholder technology projects from initiation through closure. The role will ensure clear requirements, well-defined scope, effective communication, and disciplined project execution.
Scope of the project:
The primary objectives of this engagement are:
Deliver project outcomes on time, within scope, and within budget.
Provide expert-level project management to guide planning, scheduling, execution, risk mitigation, and reporting.
Provide business analysis expertise to define and document requirements, assess impacts, and ensure solutions meet business needs.
Improve project transparency through accurate documentation, dashboards, and communication to leadership and stakeholders.
The Contractor will report to the Director of Admin IT or designated project executive. Regular updates will be required through established reporting mechanisms and recurring meetings.
Daily Duties / Responsibilities:
Project Management Responsibilities
Lead end-to-end project delivery, including scope, schedule, budget, risk, quality, communication, and resource coordination
Develop and maintain project plans, RAID logs, communication plans, status reports, and executive updates
Manage cross-functional teams including internal IT, vendors, SMEs, and client partners.
Facilitate work sessions to validate scope, requirements, and deliverables; maintain alignment with sponsors and stakeholders
Identify risks and issues; recommend and implement mitigation strategies
Support procurement processes as needed (RFPs, SOWs, vendor oversight) consistent with client procurement standard
Ensure compliance with client policies, security requirements, records management standards, and project governance frameworks
Business Analysis Responsibilities
Lead structured requirements elicitation including interviews, workshops, journey mapping, process modeling, and data analysis
Document clear, testable requirements: business, functional, nonfunctional, user stories, and acceptance criteria.
Define current-state and future-state processes, workflows, and data flows; quantify KPIs and business value.
Translate requirements into solution designs in collaboration with architecture, security, data, and infrastructure teams.
Evaluate build-vs-buy options and support creation of diagrams, models, and integration patterns when required.
Change Management & Adoption
Develop change management and communication plans.
Coordinate UAT, cutover activities, readiness planning, and post-launch support.
Support adoption using metrics, user feedback, and continuous improvement loops
Documentation Deliverables
Deliverables may include but are not limited to:
Project Charter
Requirements Documents / User Stories
Process Diagrams & Data Flows
Project Schedule & Work Breakdown Structure
RAID Logs & Decision Logs
Status Reports & Dashboards
Communication Plans
Procurement-related documentation (as applicable)
Required skills
Minimum 7 years project management experience with moderate to high complexity.
Demonstrated experience in business analysis and process redesign.
Minimum 5 years experience managing IT, regulatory, compliance, or enterprise-level initiatives.
Preferred Skills (Rank in order of Importance):
Simultaneously manage multiple work efforts
Strong schedule management and resource planning skills
Ability to identify, map, and re-engineer business processes.
Integrated Master Schedule skills
PowerBI and/or data dashboard skills
Required Education:
Bachelor’s degree required
Required Certifications:
PMP, PMI-ACP, or comparable certification preferred.
ADDITIONAL SKILLS & Duties:
Ability to work independently with limited supervision and communicate effectively with all levels of the organization.
Ability to work with diverse technical and business teams and maintain confidentiality.
Ability to work at a high-volume and fast pace
Notes:
This position will be on site initially. Once acclimated, a hybrid schedule will be allowed.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status