RemoteDescription:Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the client.This position ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 client-operated healthcare facilities.The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.Key ResponsibilitiesProvide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.Participate in system testing, integrated validation, and change management processes.Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.Support compliance with client, and regulatory standards for orders management (CMS, Joint Commission, client policies).Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.Participate in on-call rotation for orders-related support issues.Required / Desired SkillsSkill Required / Desired Amount of ExperienceEpic Orders certification required Required 7 YearsEpic implementation or operations support experience Required 7 YearsStrong understanding of clinical documentation practices in healthcare settings Required 7 YearsAbility to analyze workflow needs and translate them into Epic configuration. Required 7 YearsEpic Clin Doc or other related certifications are highly desired Highly desired 5 YearsPrevious experience as an Epic Orders Analyst or Builder in a healthcare environment. Required 7 YearsNotes:Remote VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the client.This position ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 client-operated healthcare facilities.The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.Key ResponsibilitiesProvide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.Participate in system testing, integrated validation, and change management processes.Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.Support compliance with client, and regulatory standards for orders management (CMS, Joint Commission, client policies).Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.Participate in on-call rotation for orders-related support issues.Required / Desired SkillsSkill Required / Desired Amount of ExperienceEpic Orders certification required Required 7 YearsEpic implementation or operations support experience Required 7 YearsStrong understanding of clinical documentation practices in healthcare settings Required 7 YearsAbility to analyze workflow needs and translate them into Epic configuration. Required 7 YearsEpic Clin Doc or other related certifications are highly desired Highly desired 5 YearsPrevious experience as an Epic Orders Analyst or Builder in a healthcare environment. Required 7 YearsNotes:Remote
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