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Epic Orders Analyst


Reference Number: BTNCEO20

Epic Orders Analyst
experience  Not Disclosed
location  Raleigh, NC
duration  5.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Hybrid

Description:

  • Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the client.

  • This position ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 client-operated healthcare facilities.

  • The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.

Key Responsibilities:

  • Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
  • Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
  • Participate in system testing, integrated validation, and change management processes.
  • Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
  • Support compliance with client, and regulatory standards for orders management (CMS, Joint Commission, client policies).
  • Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
  • Participate in on-call rotation for orders-related support issues.

Required/Desired Skills:

Skill - Required / Desired - Amount of Experience

  • Epic Orders certification required - Required - 7 Years
  • Epic implementation or operations support experience - Required - 7 Years
  • Strong understanding of clinical documentation practices in healthcare settings - Required - 7 Years
  • Ability to analyze workflow needs and translate them into Epic configuration. - Required - 7 Years
  • Epic Clin Doc or other related certifications are highly desired - Highly desired - 5 Years
  • Previous experience as an Epic Orders Analyst or Builder in a healthcare environment. - Required - 7 Years

Notes:

Hybrid

Only Epic-certified candidates will be considered.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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