Extended Reality Content CreatorThe client management team drives Lifecycle Cost as part of the total cost of ownership for MI Products. This includes activities that span from field service strategy definition, participating in development projects, creating service content, and transfer of new product functionality to Training Center, and field.Familiar with CAD, Digital Modeling, PTC, Extended Reality, able to work around large electrical equipment, Robotics.ResponsibilitiesCreate and Author Technical Service Content intended for use by Technical Service Personnel including Customer Service Engineers, Technical Support Engineers, Technical Training Centers.Content creation for SPECT and SPECT/CT System Installation, Maintenance, Calibrations, Part Replacement using Extended Reality (Augmented Reality).Perform Verification, acceptance and validation tests for service content.Preempts potential problems and provides effective solutionsChange management controlled through typical project tracking tool.Interacts with PLM, Product Management, Manufacturing, Marketing, Sales, other Business Units, and OEM partners to drive service business goals of new and existing MI products.SkillsUnderstanding of Technical Content creation (Written, & Multimedia, XR)Ability to create diagrams, flowcharts and drawings for inclusion in document content (Visio).Ability to create and manipulate digital images for inclusion in document content (Photoshop, Blender, Creo Illustrate). Ability to create extended reality (augmented reality) service experiences.Strong interpersonal, communication, and presentation skills requiredAbility to communicate complex technical instructions in an easy to understand and digest format.Strong understanding of complex system design and development process including product requirement engineering.Strong influencing and negotiation skillsAbility to work in a fast-paced, deadline oriented environment as part of a teamStrong quality orientation and customer focus.Strong Electro-Mechanical Knowledge and Skills.EducationBachelor of Science Degree in Mechanical Engineering or equivalent experience.PreferredEngineering knowledge and/or experience.Understanding of safety around large electro-mechanical equipment.Knowledge of Extended Reality creation sw suites.Keywords:CAD Models, Model Manipulation, Augmented Reality, Extended Reality, User Interfaces, HoloLens, Meta Quest, Apple Vision Pro, PTC Creo Illustrate, PTC Vuforia Studio, PTC Expert CaptureNote :8:00 AM - 4:30 PMThis role is working onsite.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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