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Field Service Technician

Cooper City, FL

3.0 Months

Full-Time $17-$22/hr

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Posted: Jul 30, 2026

Ref: SMFLIT20

Position Overview

The primary responsibilities for this Field Service Technician include providing great customer service while diagnosing and solving retail equipment failures within service level agreements at client locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, photo and other related computer peripherals. This Field Service Technician position involves driving between client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls.

Position Summary
Coverage in the client area with Field Technical Services

Experience
1-3 Years of previous hands on technical knowledge and experience.
Strong Customer Service Skills
Valid driver’s license with no major violations.
Ability to drive between client locations over a large geography
Available to work some nights
Ability to troubleshoot hardware
Reside within the territory supported. Ability to lift printers, servers, equipment to 75 pounds, and occasionally work on a ladder.

Preferred Qualifications
Technical certifications
Technical degree

Education
HS diploma

Notes:
M-F 8:00am to 5:00pm
Must have a reliable vehicle

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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