Field Service Technician

Field Service Technician

Job Description

Position Summary
The primary responsibilities for this Field Service Technician include providing great customer service while diagnosing and solving retail equipment failures within service level agreements at client locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, photo and other related computer peripherals. This Field Service Technician position involves driving between client locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. MUST HAVE A RELIABLE VEHICLE.

Duties
IT repair and maintenance.

Experience
IT related experience in repairing and upgrading computer systems.

Education
Trade school/college or equivalent experience.

Notes:
M-F 8AM-5PM Possible.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.