Hybrid Office day every Tuesday and Third Thursday of MonthDescription/Comment:Finance AnalystGENERAL FUNCTIONThe Analyst- Finance supports the finance operations functions for high risk, complex clients completes complicated analysis & reporting and provides guidance and direction for financial management. The Analyst provides support to Account Managers for small to large-size clients. Ensures client requests are researched and follow up is completed in a timely manner.MAJOR DUTIES AND RESPONSIBILITIESInterfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).Manages and prioritizes the cash application process for high risk customersIdentifies and recommends system/process modifications necessary to improve efficiency and effectiveness.Ensure accurate financial records of client’s accounts. Provide reporting to Account Managers, clients, broker, TPA and/or auditors upon request.Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients.BASIC QUALIFICATIONSCollege degree or equivalent work experience2+ years of experience in Finance, Accounting or related fieldStrong analytical and problem-solving skillsAdvanced knowledge of Microsoft Word and ExcelAbility to work in both team and individual environmentsStrong customer service and communication skills, both oral and writtenUnderstand and adheres to a high level of confidentiality and integrityAbility to quickly grasp and retain information and conceptsAbility to multitask and prioritize handling of issuesAbility to identify problems and take initiative to recommend solutions to Manager and implement changesExperience in customer service or insurance related role/processesPREFERRED QUALIFICATIONSSelf-starter, sense of urgency, works well under pressureKnowledge of vision and /or insurance benefitsUnderstands third party benefits and administrationAbility to promote integrity and a strong work ethicKnowledgeable in continuous improvement methodsKnowledge and experience in SAPPrevious Facets experience and knowledge Manage client invoicing for the client Safety Program, Collaborate with the client stakeholders to resolve issues that arise in billing process.Skills Required:Data entry, problem solving within complex organization, analytical skills, detail orientationSpecific Skills Needed: Excel. Accounting / Finance system payment transaction experience. Collections and/or customer service experience.Notes:Hybrid Office day every Tuesday and Third Thursday of MonthHybrid 3X A WEEK VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description/Comment:Finance AnalystGENERAL FUNCTIONThe Analyst- Finance supports the finance operations functions for high risk, complex clients completes complicated analysis & reporting and provides guidance and direction for financial management. The Analyst provides support to Account Managers for small to large-size clients. Ensures client requests are researched and follow up is completed in a timely manner.MAJOR DUTIES AND RESPONSIBILITIESInterfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).Manages and prioritizes the cash application process for high risk customersIdentifies and recommends system/process modifications necessary to improve efficiency and effectiveness.Ensure accurate financial records of client’s accounts. Provide reporting to Account Managers, clients, broker, TPA and/or auditors upon request.Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients.BASIC QUALIFICATIONSCollege degree or equivalent work experience2+ years of experience in Finance, Accounting or related fieldStrong analytical and problem-solving skillsAdvanced knowledge of Microsoft Word and ExcelAbility to work in both team and individual environmentsStrong customer service and communication skills, both oral and writtenUnderstand and adheres to a high level of confidentiality and integrityAbility to quickly grasp and retain information and conceptsAbility to multitask and prioritize handling of issuesAbility to identify problems and take initiative to recommend solutions to Manager and implement changesExperience in customer service or insurance related role/processesPREFERRED QUALIFICATIONSSelf-starter, sense of urgency, works well under pressureKnowledge of vision and /or insurance benefitsUnderstands third party benefits and administrationAbility to promote integrity and a strong work ethicKnowledgeable in continuous improvement methodsKnowledge and experience in SAPPrevious Facets experience and knowledge
Manage client invoicing for the client Safety Program, Collaborate with the client stakeholders to resolve issues that arise in billing process.
Skills Required:
Data entry, problem solving within complex organization, analytical skills, detail orientation
Specific Skills Needed:
Excel. Accounting / Finance system payment transaction experience. Collections and/or customer service experience.
Notes:
Hybrid Office day every Tuesday and Third Thursday of Month
Hybrid 3X A WEEK
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