Front Desk Receptionist

Front Desk Receptionist

Job Description

Description:

Front Desk Receptionist

Front desk receptionists are responsible for a variety of administrative and customer service tasks, including:

• Greeting and welcoming visitors, clients, and staff with a professional and courteous demeanor
• Answering, screening, and redirecting phone calls efficiently
• Handling mail, deliveries, and correspondence, including sorting, distributing, and preparing documents
• Maintaining a clean, organized, and professional reception area
• Performing clerical tasks such as data entry, filing, and document preparation
• Enforcing security protocols, including visitor logs, access badges, and building entry procedures
• Assisting other departments, such as HR or operations, with onboarding, scheduling interviews, or administrative support

Required Skills and Qualifications

Successful front desk receptionists typically possess:

• Excellent verbal and written communication skills for interacting with clients, visitors, and colleagues
• Strong customer service skills to provide a welcoming and professional experience
• Organizational and multitasking abilities to manage multiple tasks simultaneously without errors
• Proficiency in office software, including Microsoft Office Suite and scheduling tools
• Active listening, interpersonal skills, and the ability to work under pressure
• A minimum of a high school diploma or GED; prior experience in customer service or administrative roles

Skill - Required / Desired - Amount of Experience

• High School Diploma or GED - Required -
• Prior customer service experience in an office setting. - Required - 1 Years
• Prior experience as an administrative assistant. - Required - 1 Years
• Data entry experience. - Required - 1 Years
• Experience with office software, such as Microsoft Office Suite and scheduling tools. - Required - 1 Years
• Excellent communication skills both verbally and written. - Required
• Strong organizational skills. - Required
• Strong attention to detail including accurate data entry and document preparation. - Required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status