This team will perform maintenance to claim overpayments and perform research to help resolve open AR inventory. The team members must complete research in the claims system, image system and financial reporting to ensure funds are available to be applied and are cleared once they have completed their tasks. Employee will also be responsible for researching and performing manual adjustments to solicited and unsolicited refund requests as necessary from inquiries received via written correspondence in the recovery process. Customer focused with demonstrated success working with providers' and members' account receivables and payables to research and resolve outstanding balances. Perform special projects, reconciliations, research and analysis as assignedNotes:Candidates must have their own equipment to work hybrid scheduled. Otherwise they will need to work fully onsite.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.