Position Summary:Focuses on fostering positive relationships among team members driving success during the annual HEDIS project. The role is accountable for delivering results and overseeing seasonal HEDIS staff members.Duties:Directs, administers, and controls the day-to-day operations and activities of seasonal HEDIS colleagues.Provides leadership, support, and guidance to HEDIS management.Collaborates with HEDIS leadership including managers, directors, and executive leadership, when necessary.Supports the hiring, training, and coaching of seasonal colleagues ensuring compliance with established company and regulatory guidelines and procedures to provide high quality service.Ensures timely progress, tracking, accuracy, and completion of tasks assigned to HEDIS seasonal colleagues.Supports the implementation of divisional and company initiatives and strategies.Provides ongoing feedback throughout the HEDIS Hybrid Project.Orchestrates a strong, robust communications process between leadership, managers and colleagues ensuring the appropriate and timely dissemination of information to seasonal HEDIS colleagues.Ensures seasonal colleagues receive the appropriate training and education, including ongoing compliance training.Oversees schedule and time tracking of seasonal HEDIS colleagues.Experience :5+ years of management or leadership experience within the managed health care and/or quality management areas.Must have solid knowledge of HEDIS, NCQA (National Committee for Quality Assurance) Audits and client Measures Programs.Previous experience reflects a proven record of accomplishment or proficiency in the competencies noted.Proven management experience in a metrics driven and deadline driven environment.Able to coach and mentor team members.Demonstrated ability to plan, organize, and execute multiple functional business objectives.Good business acumen, professional communication skills both written and verbalEducation:Associate's degree or equivalent experienceNotes:Fully remote (never coming onsite)Monday thru Friday, 8 hours worked, between the hours of 8am and 5pm local time
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