Description: Position Description:Help desk center for the existing Centralize background check portal. Skills Required:Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.Essentially, a blend of technical knowledge and soft skills to efficiently diagnose and resolve user problems.Strong technical proficiency in computer systems and troubleshooting.Excellent customer service skills.Effective communication abilitiesProblem-solving aptitude.Attention to detail.The ability to multitask, and familiarity with ticketing systems.All while demonstrating patience and empathy when interacting with users facing technical issuesCall center skills - 1 Year Experience Required:Call Center experience Office environment experience Education Required:High School Diploma Note:Onsite8:00 AM-5:00 PMEstimated Regular Hours/Week: 40.00 OT Expected: Yes VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
Position Description:
Skills Required:
Experience Required:
Education Required:
Note:
Onsite
8:00 AM-5:00 PM
Estimated Regular Hours/Week: 40.00
OT Expected: Yes
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email