Help Desk Specialist

Help Desk Specialist

Job Description

Help Desk Specialist

Provide technical assistance and customer service for the client Patient Care Programs

SKILLS NEEDED:
Three years of customer service experience.
Two years of clerical duties in data entry and troubleshooting.
Three years of Microsoft Office proficiency.
Professional office experience

Skill - Required / Desired - Amount of Experience
Ability to speak and understand English - Required
High School Diploma or Equivalent - Required
3 yrs customer service experience in a professional environment - Required - 3 Years
2 yrs of clerical duties in data entry and troubleshooting - Required - 2 Years
Proficient in Microsoft Office Suite - Required - 3 Years
Help desk experience - Highly desired

Notes:
Onsite
M-F 8am - 5pm

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.