Certified Woman & Minority Owned


Reference Number: RPMIBA20

experience  Not Disclosed
location  OAKLAND , MI
duration  3.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Description :

Business Analyst.

BUSINESS SYSTEMS ANALYST on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems.
BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users.

Mandatory Skills & Experience

Candidate must be a self-starter who takes ownership and responsibility of project assignments.
STRONG experience using M365 Productivity Suite
Able to successfully multi-task and prioritize work across several active projects and assignments
Passionate about delivering the ultimate customer experience
Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
Excellent written and verbal communication skills
Experience working on Infrastructure projects
Experience Level: 5+ years


Position is Hybrid, minimum 2 days a week onsite.
Remote days are expected to be in an adequate home office, following standard client work hours.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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