Certified Woman & Minority Owned

Accounts Receivable Associate

Reference Number: DKFLAR91

Accounts Receivable Associate
experience  Not Disclosed
location  Kansas City, MO
duration  6.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Healthcare
Job Description

To support the AR Manager in the management and collection of the two divisions accounts receivables.


Contact the customer for the collection of outstanding invoices on a daily basis.
Send written communication via fax, e-mail, etc. to resolve outstanding or disputed invoices. Daily.
Research payment issues involving disputed deliveries, returns and credits which have or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Daily.
Perform monthly billing process.
Send accounts to Letter Series for both divisions of the client.
Perform customer master maintenance in the areas of billing information for both divisions of the client. Daily.
Perform credit card processing on a daily basis.
Enter cash receipts through the bank deposit for both divisions of the client on a daily basis.
Provide backup support in various areas to the Accounting Manager.
Perform adjustments to accounts on a weekly basis.
Batching and processing invoices for the Biotech division on a daily basis.
Document collection efforts and status of accounts.
Complete as requested specific account analysis, month end procedures included but not limited to statements, aging and ad-hoc reports.


Proficient in accounting computer software and basic knowledge of Word, Excel and Outlook.
Must know the 10 key by touch and the computer keyboard by touch.
Multitasking - Must be able to track and manage various details/accounts and multiple projects simultaneously.
Work both independently and within a team environment.
Driven, focused individual, able to independently operate in a fast-paced environment.
Ability to meet the daily/weekly deadlines of the position in a consistent fashion.
Manage environment in a manner that requires the ability to prioritize, be self-motivated and clearly communicate the status of issues to manager.
Excellent communication and problem solving skills.
Work closely with management and sales representatives on account status and problems.


AA Accounting Degree or equivalent experience
3-5 years’ experience in AR and collections with a company that has annual revenue of at least $10 million.
Accounting systems, Excel, and Microsoft Word skills "

The position of Credit and Collections Representative is within our business unit, within our finance team and will be a part of our Workplace Services business, which is committed to developing and delivering innovative products and services.
These products and services automate and streamline the employee screening process by combining cutting-edge technology with superior customer service.
The Credit and Collections Representative identifies and collects past due receivables by contacting assigned customer account personnel. Investigates unpaid invoice(s), reconciles account balances, research documents and/or coordinates with appropriate Account Management personnel to provide customers with required information that result in payments being made. Follows established practices, determines the best course of action for limiting terms and collecting accounts. This job description will be reviewed periodically and is subject to change by management.


Reviews, analyzes and identifies delinquent status of assigned account base to determine appropriate account assignments and collection efforts to obtain highest degree of success.
Determines the seriousness, priority and amount of assigned delinquencies; investigates causes and identifies corrective actions needed to resolve them and prevent future reoccurrence.
This includes determining when to contact account management representatives to apprise them about the status of negotiations, solicit their involvement, and advise them on solutions and potential consequences.
Reviews statements, invoices and reports, and any other available account information to determine the financial stability, risk factors, and payment history of customers, and to establish and justify acceptable credit limits.
Analyzes financial and credit information to determine if accounts are viable entities that can be sold on standard open terms, or if selling restrictions such as Cash in Advance are required before releasing product to the account(s).
Contacts customers to negotiate payment plans; advises them regarding their obligations and available options to remedy their delinquent status. Negotiates payment plans, and notifies account management representatives, and desired level(s) of the Account Management team, regarding the status of negotiations and soliciting their involvement where needed.
Establishes and recommends a financial direction, creates a strategy, and guides customers through whichever negotiated payment process is agreed upon.
Advises on ways to meet their obligations, associated consequences, and how best to meet Company payment demands.
Manage and respond to customer requests for copies of invoices, proof of deliveries and or statements
Resolution of customer disputes through collaboration with Accounts Receivable billing team, Billing Dispute Analyst and internal account management teams.
Prepare communication to customers related to refunds, e-statements, account reconciliations, etc.
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS) and other regulatory requirements.
Complies with regulatory requirements, company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Responsible for making sure any customer account changes are communicated to the relevant owner.
Monitoring the success of service provided and delivering an excellent customer experience.
Perform other assigned tasks and duties necessary to support the Credit & Collections Team


HS Diploma Required or equivalent.
Minimum of 1 year working experience in accounts receivable.
Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
Previous experience in cash application, credit and collections, dispute management, billing, or customer service preferred.
Ability to prioritize and manage multiple responsibilities.
Experience handling tasks where attention to detail is critical to success
Strong computer skills required
Experience with Microsoft Navision a plus, but not required.


Strong focus in accuracy, analytical skills, and attention to detail
Effective communicator, both articulate & verbally presentable.
Ability to understand and summarize data into high quality, accurate and usable summaries.
Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
Ability to work with cross functional teams is essential.
Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
Ability to work with the commercial business units in different time zones.
Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
Above average MS Excel skills

Note :

8:00 AM-5:00 PM

Temp to perm.
Flexible schedule within working hours.
Will work within E-screen.
Top skillsl- excel experience (especially pivots and v-lookups) and data analytics.
Minimum of 3 yrs experience.
Flexible mindset and quality mindset because their new system is able to do a lot of the technical tasks.
Must understand data and be creative.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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