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Identify and Access Management (IAM) Support

Reference Number: KCMNIA26

Identify and Access Management (IAM) Support
experience  Not Disclosed
location  St. Paul, MN (100% Remote)
duration  24.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
duration  $60/hour - $65/hour
Job Description

Description of Project

The client is seeking a vendor to provide services to support the Enterprise Oracle Identity and Access Management 11g Suite which has 13 applications integrated.
The system is currently on premise in client owned data centers and is on Oracle Market Drive support.

The following document contains the samples tasks and qualifications

Sample Tasks

Oracle IAM 11g suite system monitoring and maintenance
Proactively retrieve and apply patches from Oracle’s market driven support for 11g, including any security patching
Apply any upgrades or patching that needs to be done in the environment, for example java upgrades
Manage replacement of digital certificates, including creating the CSR and applying the certificate
Troubleshooting Identity and Access issues as reported by application teams via incident and work order tickets.
Monitor and maintain a client custom enterprise user management component
Meet SLA response requirements at the various severity levels documented by the client
Provide increased monitoring and on call support during peak times, like open enrollment
Provide support for disaster recovery exercise efforts annually
Knowledge transfer to client team, as necessary

Resource Mix

For purposes of scoring, the client is asking the vendor to provide hourly rates and costs for a Lead Architect and a Systems Analyst. The qualifications of both will be scored. During contract negotiations the exact mix of resource types needed to complete the work will be determined.

Desired Resource Qualifications

Experience supporting Oracle Identity and Access Management suite, including OIM, OAM, OUD, Oracle Database, Oracle Weblogic
Experience with Linux operating systems support
Experience reading and tailing logs for troubleshooting
Understanding of integration methods: Header Based, Secure LDAP, Websphere TAI, SAML and OAuth
Knowledge of SOAP and REST API calls


The work is expected to be done remotely.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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