Innovation Implementation AnalystPosition SummaryWe are seeking a highly organized and self-motivated contractor to support the deployment, execution, and evaluation of the Body-Worn Camera (BWC) Pilot Program. This role will serve as a key liaison between field teams, vendors, Asset Protection leadership, and business partners to ensure successful implementation, user adoption, performance tracking, and program assessment. The ideal candidate will have experience supporting operational programs, technology pilots, security initiatives, or retail operations and possess strong communication, analytical, and project coordination skills.Required Qualifications1+ years of experience supporting operational programs, technology pilots, security initiatives, project coordination, or retail operations.Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.Excellent written and verbal communication skills.Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Teams, and SharePoint.Ability to work independently and effectively collaborate with cross-functional teams.Experience gathering, organizing, and reporting program data and operational metrics.Strong attention to detail and ability to maintain accurate records and documentation.Proficiency in Microsoft Office, including Excel, Teams, and Outlook.Familiarity with AI tools (such as Microsoft Copilot) is preferred.Recent college graduates with relevant internship experience will be considered.Preferred QualificationsExperience supporting Asset Protection, Loss Prevention, Security Operations, Investigations, Law Enforcement, or Retail Operations.Experience with body-worn camera technology, digital evidence management systems, video management platforms, or related technologies.Experience supporting technology deployments, pilots, or field implementations.Experience working with vendors and managing operational issues through resolution.Familiarity with change management, user training, and adoption programs.Experience developing executive-level presentations, dashboards, and status reports.TravelTravel is not currently anticipated; however, occasional travel to a store location may be required based on business needs.Approved business travel expenses will be reimbursed.Notes:Fully remoteStandard work hours are 9:00 AM to 5:00 PM local time.
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VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
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