JOB SUMMARYStore Labs Support EngineerJOB DESCRIPTIONDesign, construct, test, and implement infrastructure components that meet the specifications of the project or service request.Participates in technical design and construction activities to understand requirements and infrastructure impact.Identifies and escalates issues that impact infrastructure and application performance.Monitors systems capacity, performance, and operational health.Participates in building and maintaining disaster recovery plans and exercises.Adheres to standards and best practices, processes, and deliverables in accordance with the client standards.Collaborates with team to promote re-use and develop consistent technical build, implementation and support processes.Participates in the design, lifecycle management, and total cost of ownership of platforms, applications and infrastructure services.Develops design specifications and implement new hardware or infrastructure components according to requirements, specifications and standards.Perform maintenance on existing platforms or infrastructure components.Stays current with capabilities of platform and other infrastructure components.Works with Project Managers to resolve requirements gaps uncovered in design or within specifications or requirements.Prepares and shares technical documentation current for platform, service or infrastructure technical components.Adheres to change and incident management standards and expectations.5-7 years total work experience1-3 years participating in agile developmentScrum certification, a plusHas in-depth knowledge of state-of-the art engineering technical approaches in design, build, testing, debugging problems as required by domainMaintains technical knowledge within areas of expertise.TECHNICAL SKILLSMust HaveInventory and Technical Operations SupportLow Voltage Troubleshooting and MaintenancePC Troubleshooting and RepairSelf starter and take initiativeServer Install and MaintenanceStrong Communication SkillsNice To HaveHealth monitoring and alertingITSMSoftware Engineering ExperienceNotes:8am - 5pm; Mon - FriVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
JOB SUMMARY
Store Labs Support Engineer
JOB DESCRIPTIONDesign, construct, test, and implement infrastructure components that meet the specifications of the project or service request.Participates in technical design and construction activities to understand requirements and infrastructure impact.Identifies and escalates issues that impact infrastructure and application performance.Monitors systems capacity, performance, and operational health.Participates in building and maintaining disaster recovery plans and exercises.Adheres to standards and best practices, processes, and deliverables in accordance with the client standards.Collaborates with team to promote re-use and develop consistent technical build, implementation and support processes.Participates in the design, lifecycle management, and total cost of ownership of platforms, applications and infrastructure services.Develops design specifications and implement new hardware or infrastructure components according to requirements, specifications and standards.Perform maintenance on existing platforms or infrastructure components.Stays current with capabilities of platform and other infrastructure components.Works with Project Managers to resolve requirements gaps uncovered in design or within specifications or requirements.Prepares and shares technical documentation current for platform, service or infrastructure technical components.Adheres to change and incident management standards and expectations.5-7 years total work experience1-3 years participating in agile developmentScrum certification, a plusHas in-depth knowledge of state-of-the art engineering technical approaches in design, build, testing, debugging problems as required by domainMaintains technical knowledge within areas of expertise.TECHNICAL SKILLSMust HaveInventory and Technical Operations SupportLow Voltage Troubleshooting and MaintenancePC Troubleshooting and RepairSelf starter and take initiativeServer Install and MaintenanceStrong Communication Skills
Nice To HaveHealth monitoring and alertingITSMSoftware Engineering ExperienceNotes:8am - 5pm; Mon - Fri
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