Description:Infrastructure Support IIIResponsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.Delivers infrastructure technology for multi-functional businessMay have some interaction with functional business partners on tactical issues and limited contact with suppliers.Skill Set Requirements: 5+ years of experience required for the following skills setExperience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processesExperience in infrastructure and application domain functionsPractical experience in monitoring and managing, event, change and incident managementMust be able to perform and apply information analysis to resolve infrastructure problems.Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.Experience with working in a collaborative team environmentExcellent verbal and written communication skillsFlexible and able to support Oncall if needed , 24X7 work rotation as neededNote:hybrid4 days/week onsiteMUST have demonstrated experience with infrastructure support to be considered for this role. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Infrastructure Support IIIResponsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processes.Works on low complexity infrastructure problems; routine changes and improvements to existing processes, with review.The role provides infrastructure support at a basic level to deliver functionality on a defined portion of a single infrastructure technology.Delivers infrastructure technology for multi-functional businessMay have some interaction with functional business partners on tactical issues and limited contact with suppliers.Skill Set Requirements: 5+ years of experience required for the following skills setExperience with the following Infrastructure support activities: monitoring (primary responsibility), managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within established processesExperience in infrastructure and application domain functionsPractical experience in monitoring and managing, event, change and incident managementMust be able to perform and apply information analysis to resolve infrastructure problems.Demonstrated experience with identifying, analyzing, selecting, and applying (with guidance) the appropriate new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes.Experience with working in a collaborative team environmentExcellent verbal and written communication skillsFlexible and able to support Oncall if needed , 24X7 work rotation as neededNote:hybrid4 days/week onsiteMUST have demonstrated experience with infrastructure support to be considered for this role.
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email