Description:Qualifications:1-3 years of experience in similar position.Must possess good decision-making skills, be very organized and detail oriented.Must have excellent oral and written communication.Problem Solving and ability to escalate matters when needed.Data analysis and interpretation skills.Proficient in ExcelDispatching and scheduling.Responsibilities:Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.Responsible for creating work orders, providing status to customer and following up with technicians.Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.Complete contract paperwork and QC paperwork.Schedule sub-contractor work.Work with technicians to ensure all paperwork is completed properly within the designated time.Maintain appointment schedules.Order material and equipment.Receive material/equipment and issue material and equipment to technicians.Complete daily reports.Assist in coordinating activities such as scheduling, customer notification and equipment procurement.Conduct physical inventory.Act as a liaison between Sales, Project Managers and technicians.Other duties as assigned.Notes:7:30 AM - 4:30 PMTotal Reg Hours: 42.50VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
Qualifications:1-3 years of experience in similar position.Must possess good decision-making skills, be very organized and detail oriented.Must have excellent oral and written communication.Problem Solving and ability to escalate matters when needed.Data analysis and interpretation skills.Proficient in ExcelDispatching and scheduling.Responsibilities:Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.Responsible for creating work orders, providing status to customer and following up with technicians.Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.Complete contract paperwork and QC paperwork.Schedule sub-contractor work.Work with technicians to ensure all paperwork is completed properly within the designated time.Maintain appointment schedules.Order material and equipment.Receive material/equipment and issue material and equipment to technicians.Complete daily reports.Assist in coordinating activities such as scheduling, customer notification and equipment procurement.Conduct physical inventory.Act as a liaison between Sales, Project Managers and technicians.Other duties as assigned.Notes:7:30 AM - 4:30 PMTotal Reg Hours: 42.50
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