Position SummaryThe Insurance Data Management Specialist is responsible for the setup, maintenance, auditing, and optimization of payor-related system configurations across revenue cycle platforms.This role ensures accurate implementation of payor contracts, reimbursement methodologies, billing rules, fee schedules, and claims processing requirements to support compliant and efficient revenue cycle operations.Key ResponsibilitiesConfigure and maintain payor plans, reimbursement methodologies, fee schedules, contractual allowances, and billing rules.Implement new payor contracts and update existing configurations based on contract amendments and reimbursement changes.Support Billing, VOB, Prior Authorization, and Collections teams with insurance research and payer-related inquiries.Investigate claim status issues and assist in identifying payer-related root causes affecting reimbursement.Ensure configurations comply with contractual obligations, payer policies, and regulatory requirements.Develop and maintain payer reference materials, workflows, and process documentation.RequiredHigh school diploma or equivalent.Strong understanding of healthcare reimbursement and payor contract interpretation.Experience researching payer policies and insurance requirements.Strong analytical, organizational, and problem-solving skills.Excellent communication and collaboration skills.Top Skills/ExperienceWorking knowledge of commercial, Medicare, Medicaid, and managed care insurance plans.Strong analytical, organizational, and problem-solving skillsMinimum 2 years of experience in healthcare insurance, revenue cycle management, eligibility verification, billing, or insurance data management.Notes:100% onsiteWork Hours: Monday–Friday, 6am-2:30pm PSTMust be able to commit to working these hours
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.