HybridDescription:Under limited supervision, ensure the client applications operate effectively and efficiently. The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the client's applications, emphasizing activities and task prioritization.This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.Responsibilities:Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.Develop and implement best practices to ensure our IT enterprise applications are supportable and maintainable.Work with architects to ensure software design is being properly implementedEvaluate and recommend software solutions to improve the quality of client’s IT enterprise applications.Work with project managers on management and implementation of development during the entire project life cycle.Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.Interview candidates and hire qualified individuals to fill open roles within the clientGenerates daily, weekly, and monthly reports requested by both internal and external clients and client IT ManagementDevelops and mentor staff to a high level of competencyHandles issues of a highly technical natureMonitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.Remains current on internal procedures and external client requirementsMinimum QualificationsBachelor’s degree in Computer Science and Information Technology or a related fieldTechnical certifications preferredFive (5+) years of experience in an IT management role, IT technical lead role, or Project management rolePreferred Qualifications5+ years of experience supervising or leading a support teamExperience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) productsDeveloped applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JSExperience with ServiceNow ITSMExperience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)Ability to resolve issues and exhibit strong initiativeExcellent planning, training, and follow-up skills and analytical abilitiesStrong problem-solving and analytical abilities.Strong project management and leadership skills.Skill - Required / Desired - Amount of ExperienceExperience supervising or leading a support team - Highly desired - 5 YearsExperience in custom applications or Experience with customization in Commercial-off-the shelf COTS products - Highly desired - 5 YearsDeveloped applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS - Highly desired - 5 YearsNotes:HybridWork Terms and Conditions:8 Hour workdays on a fixed schedule (i.e. not a flex-schedule), starting no earlier than 7:00AM Eastern Time, starting no later than 9:00AM Eastern Time, Monday - Friday, 40 hours per weekVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Under limited supervision, ensure the client applications operate effectively and efficiently. The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff. Ensures stated services and efficiency goals are met. Serves as a high-level subject matter expert, providing authoritative guidance for professional staff and supporting the software life cycle for the client's applications, emphasizing activities and task prioritization.This position will manage a team of 8-10 software engineers responsible for developing new applications and providing modifications for existing applications.Responsibilities:Lead and manage a team of IT consultants/staff by providing guidance, support, and training as needed.Monitor and analyze the performance of the IT team, ensuring that all coding practices and end product produced are up to standard.Develop and implement best practices to ensure our IT enterprise applications are supportable and maintainable.Work with architects to ensure software design is being properly implementedEvaluate and recommend software solutions to improve the quality of client’s IT enterprise applications.Work with project managers on management and implementation of development during the entire project life cycle.Coordinate and troubleshoot technical issues and guide the IT team in resolving complex technical problems.Interview candidates and hire qualified individuals to fill open roles within the clientGenerates daily, weekly, and monthly reports requested by both internal and external clients and client IT ManagementDevelops and mentor staff to a high level of competencyHandles issues of a highly technical natureMonitors staff performance and schedule adherence to improve efficiencies, identify training opportunities, and ensure proper coverage.Remains current on internal procedures and external client requirementsMinimum QualificationsBachelor’s degree in Computer Science and Information Technology or a related fieldTechnical certifications preferredFive (5+) years of experience in an IT management role, IT technical lead role, or Project management rolePreferred Qualifications5+ years of experience supervising or leading a support teamExperience in custom applications or Experience with customization in Commercial-off-the-shelf (COTS) productsDeveloped applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JSExperience with ServiceNow ITSMExperience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)Ability to resolve issues and exhibit strong initiativeExcellent planning, training, and follow-up skills and analytical abilitiesStrong problem-solving and analytical abilities.Strong project management and leadership skills.Skill - Required / Desired - Amount of ExperienceExperience supervising or leading a support team - Highly desired - 5 YearsExperience in custom applications or Experience with customization in Commercial-off-the shelf COTS products - Highly desired - 5 YearsDeveloped applications in .NET technologies with Kendo UI Telerik, C#.net, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JS - Highly desired - 5 YearsNotes:Hybrid
Work Terms and Conditions:8 Hour workdays on a fixed schedule (i.e. not a flex-schedule), starting no earlier than 7:00AM Eastern Time, starting no later than 9:00AM Eastern Time, Monday - Friday, 40 hours per week
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