IT Operations CoordinatorThis position Identifies, coordinates, and completes administrative duties across the Resource Manager / Product Team space. Focus will be primarily on the onboarding and ongoing maintenance of contingent / full time staff for Product Engineering.Job Responsibilities:Work Order / SOG / Stars ProcessValidate work order (WO) submissions, checking data accuracy through completionCreate and follow up on SOG requestsCreate and follow up on Stars requestsContinually monitor term dates to ensure no access is turned off prematurelyGeneral Onboarding Assistance and Tracking o Coordination of NEO requestsEnsure appropriate VPI specs are requestedFollow up on any AYS tickets/blockersAssist with IIQ requests and manage escalations on approvalsAssist with RBAC role updates and follow upAssist with tracking vendor onboarding performance (delays, attrition, leaves of absence, interview attendance) to provide to PSSRM Administrative SupportAssist in coordinating large training class schedulesAssist in scheduling of candidate interviewsTimesheet follow up to ensure timeliness of submissionAssist in coordinating large executive meetingsEnsure compliance of Rover data entry in regards to open requestsRequired Job Qualifications:Strong stakeholder relationship skills.Strong written and verbal communications skillsExcellent project coordination skillsKnowledge of the basics of contingent laborVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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