Hybrid, 2 days in the office
Description:
This position reports to the client Project Management Office and is part of a team of skilled technical project managers responsible for delivering a wide range of high-impact technology initiatives across the client. The project manager will primarily collaborate with the Network teams to lead and support key network-focused projects such as wired and wireless network refresh efforts, securing campus networks, central proxy service evaluation, and the assessment and potential replacement of the NetDB system. These initiatives are essential to maintaining and advancing the client's robust network infrastructure.
In addition to network-focused efforts, the project manager will also contribute to telecom-related initiatives that enhance campus communication capabilities. This includes projects such as the Next Generation 911 proof of concept (POC), aimed at modernizing emergency response systems, and Distributed Antenna System (DAS) installations to improve indoor cellular coverage across client facilities. These telecom efforts are critical components of the broader technology strategy to ensure a connected, safe, and efficient campus environment.
The project manager will also support large and complex new building and renovation projects, working with Land, Buildings and Real Estate (LBRE), the IT Infrastructure team, and other client groups. They will use project management best practices to help improve processes and ensure successful outcomes. In this role, the project manager will work closely with multiple teams, including A/V, Networking, Security, Voice, Video, and client Card Services, to develop and carry out a coordinated project plan. They are expected to manage competing priorities, make independent decisions, and keep IT tasks on track, on budget, and aligned with the overall project schedule.
The ideal candidate has a successful track record of delivering enterprise-wide IT infrastructure projects such as VoIP/telephony, networking (wired and wireless network and firewall), Audio Visual (A/V), mobile networking, and cabling infrastructure for new building and building renovations. It is important that the project manager is a good communicator, detail oriented, provides good meeting notes, can lead and guide the team and can easily assimilate in a fast-paced and dynamic environment.
Desired experience includes a proven track record of motivating a diverse team, partnering effectively with sponsors and decision-makers, and identifying and efficiently managing project risks, while successfully managing projects to timely delivery and within budgetary expectations. The position typically consists of 80%-time contribution towards project leadership and 20% as a technical contributor. The project manager is expected to manage multiple projects simultaneously.
Core Duties:
Project Management:
Perform the full range of project management cycle: initiating, planning, executing, monitoring and controlling, and closing.
Independently lead and direct projects requiring high levels of functional integration and involving multiple disciplines to be managed.
Create project charter defining/shaping the project’s scope, goals/objectives, solution approach, system integration and impact to other systems, project team organization, roles/responsibilities, risks and assumptions, project financials.
Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete projects.
Create and implement project plans and work breakdown structures aligned with business and technical plans and directions; revise as appropriate to meet changing needs and requirements.
Manage stakeholder engagement that may be affected by changes to business processes, policies, and procedures related to the project implementation.
Facilitate discussions and negotiations to drive recommendation and consensus.
Develop and help execute comprehensive change management strategy and communication plan relative to project scope and stakeholders; orchestrate and lead change management methodologies underlying project success.
Create, manage, and monitor the estimated project budget.
Prepare and submit project documentation such as client proposals, progress reports, or other contractual requirements.
Evaluate and assess metrics and project effectiveness, assess and proactively monitor and control risks, progress and trends impacting successful project delivery.
Perform project management duties including document and process change requests; monitor project scope, schedule, and budget, and report deviations and concerns to the project sponsors; Identify and manage project risks and issues and develop strategies to mitigate them; perform and lead RFP/RFIs, vendor evaluation and selection; review and reconcile invoices; coordinate project closeout details.
Adapt to tools, methodologies, and practices used by the client PMO.
Other duties may also be assigned
Qualification:
Education and Experience:
Bachelor's degree in a related field and eight to ten years of related experience in management of projects with extensive size/complexity and moderate performance risk, including project planning, scheduling, tracking, and budgeting, or a combination of education and relevant experience.
Previous experience managing large IT infrastructure projects and building renovation projects.
Knowledge, Skills, and Abilities:
Highly effective written and oral communication skills to address a wide variety of audiences.
Ability to productively assemble, engage, and lead cross-functional teams.
Demonstrated project management ability to employ integration, scope time management, cost, quality, human resources, communications, risk, and procurement components.
Ability to balance customer expectations with project reality.
Demonstrated resilience, diplomacy, influence, relationship building, and problem-solving skills in a variety of situations.
Keen grasp of interpersonal and impact awareness.
Depth of knowledge in technical discipline/domain needed to deliver projects.
Proven experience managing multiple large IT infrastructure deployments in a complex and fluid environment.
Understanding of basic telecom/VoIP mechanics (e.g. VoIP, PBX, Call Manager, Contact Center, paging, TDM), Audio/Visual, Card Key and basic knowledge of service delivery and operation strongly desired.
Experience with managing IT technical infrastructure components for new and/or updated buildings.
Experience with developing and managing IT and construction budgets.
Proven experience with Agile and Waterfall project management methodologies strongly desired.
Knowledge of project management tools and software development lifecycle (SDLC).
Proven experience in developing and maintaining complex and integrated project plans.
Proven experience in people, change, risk, and conflict management is strongly desired.
Proven ability to build relationships and motivate cross-functional teams to achieve results in a consensus driven environment strongly desired.
Ability to lead and direct a team of internal and external technical and business staff and align technical needs with business goals strongly desired.
Solid leadership, negotiation, persuasion, and facilitation skills are strongly desired.
Ability to navigate stressful situations and make/negotiate decisions on complex problems strongly desired.
Solid experience with MS Office tools (Word, Excel, Project, PowerPoint, Visio) strongly desired.
Knowledge and understanding of client operations, administration and community desired.
Requirements:
Certifications and Licenses:
Project Management Professional (PMP) certification is strongly desired
Top 3 requirements to hire:
Proven project management experience, previously managed network and IT infrastructure projects, good communicator, flexible, agile and ability to connect the dots.
Notes:
Standard 8am to 5pm, Mon to Fri
Hybrid, 2 days in the office. Candidates are generally required to be onsite two days a week or more based on the project and/or organization requirements
Travel locally. May require to attend meetings on client sites.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status