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Jira Platform Engineer

Washington, DC

5.5 Months

Full-Time $17-$22/hr

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Posted: Jun 25, 2026

Ref: BTDCDE25

Position Overview

The DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical owner of our Jira SaaS in government cloud, and is responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the organization.

The ideal candidate is both technically proficient and strategically minded, with a strong understanding of Agile methodologies, DevSecOps workflows, and enterprise system integration.

The candidate shall also demonstrate the below knowledge and experience:

Jira Administration & Engineering
Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
Manage user permissions, group roles, and security schemes to ensure governance and compliance.
Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
Collaborate with procurement teams to support renewal, optimization, and budget decisions.

System Integration & Development
Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting.
Automate data synchronization across platforms to support traceability from planning to release.
Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
Develop and maintain technical documentation, standards, and best practices.

Agile Enablement
Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.

Knowledge/Skill Requirements
Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
3+ years of hands-on experience administering and/or engineering Jira (Self-hosting or
SaaS).
Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow.
Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.
Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
Experience in enterprise migrations from Azure DevOps or similar tools to Jira.

Preferred
Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government Cloud) and marketplace apps.
Experience working in a DevSecOps or Platform Engineering environment.
Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc. is preferred.
Federal government experience is preferred.
Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.

The Contractor shall deliver, but not limited to, the following:
Administering, configuring, and integrating the Jira SaaS for government cloud within our enterprise technology ecosystem.
Consolidating our collaborative planning tools—transitioning from Azure DevOps (onprem) and GitLab (on-prem) to Jira Atlassian Government Cloud (AGC) SaaS for government.
Building robust, automated, and secure integrations between Jira SaaS for government and core enterprise systems (e.g. ServiceNow, GitLab), enabling end-to-end visibility across planning, development and operations

Notes:
Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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