Description:Sr. IT DevSecOps EngineerPosition Requirements:Senior Jira SAAS AdministratorPosition OverviewWe are seeking an experienced Jira SaaS Administrator to manage, maintain, and optimize our Atlassian Cloud environment. The ideal candidate will have deep expertise in Jira Software, Jira Service Management, and Atlassian Cloud administration. This role will partner with technology and DevSecOps teams to implement scalable solutions, improve workflows, and ensure platform reliability, security, and governance.Key ResponsibilitiesAdminister and maintain Jira Cloud instance(s) including user management, permissions, and securityDesign, configure, and maintain projects, workflows, screens, issue types, fields, permissions, and notification schemes.Install, configure, and maintain Marketplace apps/pluginsManage Jira projects, boards (Scrum/Kanban), and dashboardsConfigure and support integration with enterprise applications and third-party toolsMonitor system performance and implement optimization strategiesDevelop and maintain automation rules to improve operational efficiencyCreate and maintain technical documentation, knowledge articles, and operational proceduresSupport migration, enhancement, and continuous improvement initiatives.Manage user provisioning, access controls, groups, roles, and permissionsImplement governance, standards, and best practices for Atlassian Cloud platformsProvide guidance and training to end users, project teams, and administratorsMonitor platform health, usage, performance, and licensingEnsure compliance with security policies and data governanceTroubleshoot and resolve platform issues, collaborating with vendors and stakeholders as needed.Required Qualifications5+ years of hands-on Jira Cloud/SAAS administration experienceStrong understanding of Agile/Scrum methodologiesProficiency with Jira workflows, schemes, and configurationsExperience with JQL (Jira Query Language)Knowledge of Jira permissions and security schemesFamiliarity with Atlassian Marketplace appsStrong problem-solving and analytical skillsExcellent communication and documentation skillsPreferred QualificationsAtlassian Certified Jira Administrator (ACP-620) or similar certificationExperience with Jira Service ManagementBackground in IT service management or DevOps
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.