Junior ECM Solution Designer

Junior ECM Solution Designer

Job Description

Description:

The client is seeking a SharePoint Technical Specialist - Junior - ECM Solutions Designer for Engineering Application Services Department. This is not a development position and involves no coding. This person will be responsible for business analysis and solution design in support of the client’s Preconstruction business processes that are valuable to the client’s Transportation Life Cycle. The selected candidate will take ownership of requirements gathering, solution design, documentation, QA testing, communication, and training, while working closely with team members and stakeholders to ensure alignment and support throughout the process. This role requires advanced SharePoint solution design expertise, strong analytical skills, and comprehensive QA testing capabilities, including system-level, scenario-based, workflow, and edge-case validation. Candidates must be experienced in project definition, user story creation, documentation, process redesign, communication management, and quality control.

Key Responsibilities:

Design SharePoint and web-based solutions that support Preconstruction business processes.
Translate business and design requirements into detailed, actionable user stories.
Prioritize, schedule, and deliver work independently with minimal supervision.
Manage communication, dependencies, and project status across assigned initiatives.
Document project and program deliverables.
Create and maintain technical reference materials for the internal team.
Collaborate with business partners to design and implement improved or reengineered processes.
Perform rigorous QA testing, including system-level, workflow, scenario-based, and edge-case validation.
Coordinate test validation and support deployment and implementation activities.
Develop and deliver end-user training and corresponding training documentation.
Prototype, refine, troubleshoot, and validate solutions with business users.
Provide senior-level quality control across technical and functional deliverables.
Mentor team members and provide subject matter expertise as needed.

Required Skills (8+ years):

Extensive experience as a Business Analyst in enterprise-level environments.
Proven senior-level experience designing SharePoint and web-based solutions.
Demonstrated ability to work autonomously and drive tasks to completion with minimal oversight.
Advanced expertise in SharePoint lists, libraries, content types, site structures, and web solutions.
Strong background in comprehensive QA testing, including system-level, workflow, scenario-based, and edge-case validation.
Experience designing, validating, and supporting web and workflow-based solutions.
Strong analytical, conceptual thinking, and problem-solving abilities.
Excellent written and verbal communication skills, with the ability to clearly convey technical and business concepts.
Strong organizational and presentation skills.
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
Proven experience evaluating business processes and performing business process re-engineering.
Significant experience authoring structured, user-focused documentation—including user guides, technical reference documents, and knowledge articles—in compliance with WCAG accessibility guidelines.
Working knowledge of Agile methodologies and the Software Development Life Cycle (SDLC).
Experience as a SharePoint Designer or SharePoint Site Owner.
Experience using Azure DevOps or similar work management tools.

Preferred Skills:

Knowledge of the client Preconstruction business processes.
Experience with Balsamiq Wireframes.
Experience with Power BI.
Experience working in ServiceNow.
Experience working with Microsoft Copilot agents.



Skill - Required / Desired - Amount of Experience
Experience as a Business Analyst - Required - 8 Years
Extensive experience as a SharePoint Designer or SharePoint Site Owner - Required - 8 Years
Experience with Team Foundation Server (TFS) or Azure DevOps tool suite - Required - 8 Years
SharePoint experience designing, validating, and supporting web and workflow solutions, including custom lists, libraries, and content types - Required - 8 Years
Strong background in comprehensive QA testing, including system-level, workflow, scenario-based, and edge-case validation - Required - 8 Years
Strong analytical, conceptual thinking, and problem-solving abilities - Required - 8 Years
Proven experience evaluating business processes and performing business process re-engineering - Required - 8 Years
Demonstrated ability to work autonomously and drive tasks to completion with minimal oversight - Required - 8 Years
Positive interpersonal skills - Required - 8 Years
Excellent written and verbal communication skills, with the ability to clearly convey technical and business concepts - Required - 8 Years
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) - Required - 8 Years
Strong organizational and presentation skills - Required - 8 Years
Extensive experience creating user-focused documentation (guides, technical references, and knowledge articles) aligned with WCAG standards - Required - 8 Years
Working knowledge of the client’s Preconstruction business process - Desired - 3 Years
Understanding of the client’s Transportation Life Cycle business process - Desired - 3 Years
Experience with Balsamiq Wireframes - Desired - 3 Years
Experience with Power BI and Power Applications - Desired - 3 Years
Experience working in ServiceNow - Desired - 3 Years
Experience working with Microsoft Copilot agents - Desired - 3 Years


Notes:
Remote

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status