Description: General position description:Ensures that excellent customer service is given to visitors and customers interested in learning about the client company and the equipment it produces resulting in the best possible client experience. Job responsibilities:Coordinates and plans all factory tours for enterprise facilities.Partners with on-site tour team and security to confirm factory tours.Completes vetting process for all tour requests.Compiles data necessary to prepare files or create standard and special reports using defined formats.Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.Acts as the Company representative during factory tours and events.Manages tour coordination procedure and policy within client platformProvide tours at world headquarters for VIP guestsProvide event support and coordination for local headquarters events and conference roomsEvent liaison between client builder and stakeholders Duties:Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.Trains tour guides on tour routes and appropriate information to provide guests. Skill Set Requirements:Project coordination experienceExcellent Communication Skills: Ability to convey information clearly and effectively to diverse audiences.Public Speaking: Comfort and confidence in speaking before groups of peopleCustomer Service Orientation: Ability to address inquiries and resolve issues efficiently and politely.Ability to multi-task and work in a fast-paced environmentAdaptability: Flexibility to handle unexpected situations or changes in tour plans.Organization and Time Management: Efficiently manage tour schedules and ensure timely completion of tours. What sets you apart:Previous client experienceExperience with client event management platform Notes:This position is 100% onsiteThis is a part-time position: 25-30 hours/week, 5-6 hours per day in officeThis position may require driving.Driving a client Gator may be required, so candidates must have a valid driver's licenseVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
General position description:
Job responsibilities:
Duties:
Skill Set Requirements:
What sets you apart:
Notes:
This position is 100% onsite
This is a part-time position: 25-30 hours/week, 5-6 hours per day in office
This position may require driving.
Driving a client Gator may be required, so candidates must have a valid driver's license
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email