Mailroom Clerk

Reference Number: SRMIFM19

Mailroom Clerk

Not Disclosed

Grand Rapids, MI

4.0 Months

Not Disclosed

Not Disclosed

Services

$15/hour - $17/hour

Job Description

Description:

POSITION PURPOSE:

Reporting to the Supervisor, mailroom, General Services, the client, the primary purpose of this position is to provide incoming and outgoing mail services according to procedures. To receive, bulk scan, sort and deliver U.S. Mail, Express and courier deliveries to include FedEx, UPS, Courier, and United Parcel Service.

PRIMARY RESPONSIBILITIES:

Maintain daily operations of mailroom and mail services according to procedures.
Accurately receive, bulk scan, sort and deliver scan with signature all incoming mail/packages on a daily basis.
Prioritize deliveries to accommodate departments with special delivery needs and/or prompt handling of urgent items.
Utilize mail tracking system to account for receipt and delivery of all incoming trackable items.
Process outgoing shipments and mail on daily basis. Maintain and submit organized shipping forms. Provide email of tracking numbers to shippers upon request.
Research and track deliveries upon request, or arriving without a name or department.
Provide back-up to Facilities to assist with emergencies, special projects, and staff shortages.
General knowledge of office safety and emergency procedures.
Communicates openly with manager regarding undeliverable items, concerns, observations and/or process improvements.

EDUCATION AND QUALIFICATIONS:

High School Diploma
Minimum of three years experience in large mailroom environment
Strong verbal and written communication skills
Professional appearance and attire
Strong organizational skills
Ability to professionally interface with those inside and outside the company
Customer Service orientation
Attention to detail
Self Starter
High energy level
Ability to work independently
Use of shipping software such as UPS World Ship and CampusShip.
Strong computer skills - email, MS Excel, Word

OTHER:

Position requires extensive walking, standing, reaching, lifting (up to 50 lbs), pulling and pushing.

Note:

Shift Details: 9am-6pm Monday to Friday.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status