POSITION PURPOSE:Reporting to the Supervisor, mailroom, General Services, the primary purpose of this position is to provide incoming and outgoing mail services to the client Campus according to procedures. To receive, bulk scan, sort and deliver U.S. Mail, Express and courier deliveries to include FedEx, UPS, Courier, and United Parcel Service.PRIMARY RESPONSIBILITIES:Maintain daily operations of mailroom and mail services for the client Campus according to procedures.Accurately receive, bulk scan, sort and deliver scan with signature all incoming mail/packages on a daily basis.Prioritize deliveries to accommodate departments with special delivery needs and/or prompt handling of urgent items.Utilize mail tracking system to account for receipt and delivery of all incoming trackable items .Process outgoing shipments and mail on daily basis for the client Campus. Maintain and submit organized shipping forms. Provide email of tracking numbers to shippers upon request.Research and track deliveries upon request, or arriving without a name or department.Provide back-up to Facilities to assist with emergencies, special projects, and staff shortages.General knowledge of office saftety and emergency procedures.Communicates openly with manager regarding undeliverable items, concerns, observations and/or process improvements.EDUCATION AND QUALIFICATIONS:High School DiplomaMinimum of three years experience in large mailroom environmentStrong verbal and written communication skillsProfessional appearance and attireStrong organizational skillsAbility to professionally interface with those inside and outside the companyCustomer Service orientationAttention to detailSelf StarterHigh energy levelAbility to work independentlyUse of shipping software such as UPS World Ship and CampusShip.Strong computer skills - email, MS Excel, WordOTHER:Position requires extensive walking, standing, reaching, lifting (up to 50 lbs), pulling and pushing.Notes:Shift Details: 9am-6pm Monday to Friday.
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