Position SummaryWe are seeking an organized, detail-oriented Marketing & Communications Associate to provide copy development, proofreading, project tracking, and social media monitoring to ensure team campaigns stay on schedule and execute seamlessly. This role will also assist with operational, workflow, and asset management support across our marketing initiatives.1. Copy Development & ProofreadingAssist in writing, drafting, and refining clear, engaging copy for marketing collateral, digital channels, and internal communications.Proofread and copyedit communications and marketing materials for grammar, spelling, brand alignment, tone, and accuracy.2. Project Management & Workflow TrackingServe as an operational support to keep Workfront (project management solution) approvals and project tickets moving efficiently through the review pipeline.Actively track outstanding approvals, creative reviews, and required copy/design edits across cross-functional teams.Provide documentation support by writing, updating, and organizing team SOPs and new process workflows for internal reference.3. Asset Management & Stock Media AcquisitionFill out, submit, and track required image licensing and usage approval forms.4. Social Media Operations & MonitoringMonitor brand social media accounts daily, actively tracking incoming user comments, inquiries, and DMs.Contribute to development of editorial calendarAssist with Sprout Social platform optimization, ensuring all posts and campaigns are systematically tagged using specified campaign taxonomy lists.5. Media RelationsCoordinate timely response to media inquiries, collaborating with subject matter experts to craft a responseEnsure the R&DE approval protocols are followedEngage Client Communications when appropriateQualifications & SkillsExperience: Minimum 3 years of experience in a comms and marketing related field.Tools & Software:Workfront (or similar project management platforms like Asana, Monday.com, or Jira).Sprout Social (or comparable social media management software).Stock asset platforms (iStock, Shutterstock, Swivle, or digital asset management tools).Skills:Exceptional written, verbal, and proofreading skills with strict attention to detail.Strong organization and time management skills with a track record of keeping creative approvals moving forward.Understanding of strategic communications principles and ability to apply them to communications and in assessing next steps on existing strategiesBasic understanding of digital rights, image metadata, and social media engagement principles.Notes:Hybrid
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.