Remote after initial onboarding; candidates must reside in the Raleigh-Durham area for in-person orientation and equipment pickup.Description:This position will be responsible for managing consignment, trunk stock and tool inventory for the client organization.This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management.This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines.Support current platform and assist with SAP integration transition.Specific responsibilities included in inventory management activities:For all CSEs and other partners, this position provides inventory support services over the phone and online.Support Customer Administration with the following:Resolution of service report errorsReversals for incorrect billingsSerial number error escalations as related to the installed baseSupport Returns with the following:Resolve return processing errors/issuesProactively identify areas of improvement with end goal of reduced errorsResearch and follow-up with for missing partsPhysical InventoryCoordinate and schedule with Field ManagementExecute physical inventory activities with Field in a timely mannerReconciliation of inventory between SAP, CSE, and Calibration with minimal varianceWork closely with and follow-up with CSEs and Management for escalations and material recountsFollow-up with any transactions that were in error for CSE during physical inventory countError handling as it relates to inventory managementPO posting errorsTool order failuresReports and analysis as neededThis successful candidate will hold an Associate’s Degree; BS in Supply Chain Logistics is preferredTechnical Skills: SAP, Microsoft Office5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.Ability to multi-task in a fast-paced environmentDecision making abilitiesTop Required Skills1. Problem-solving (inventory issues, workflow challenges).2. Detail-oriented (to meet standards for accounting processes audits).3. Self-motivated and productive in remote environment.4. Flexibility/adaptability (workflow changes daily).Preferred ExperienceMaterial logistics background (ideal: 5–8 years, but 1–2 years considered).SAP familiarity (Client-modified platform).Excel skills (basic lookups).Nice-to-HaveStrong organizational skills and ability to handle varied tasks daily.Notes:This position is remoteInitial in-office orientation for equipment and training.Schedule: Monday–Friday, 8:00 AM–5:00 PM VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:This position will be responsible for managing consignment, trunk stock and tool inventory for the client organization.This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management.
This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines.Support current platform and assist with SAP integration transition.Specific responsibilities included in inventory management activities:For all CSEs and other partners, this position provides inventory support services over the phone and online.Support Customer Administration with the following:Resolution of service report errorsReversals for incorrect billingsSerial number error escalations as related to the installed baseSupport Returns with the following:Resolve return processing errors/issuesProactively identify areas of improvement with end goal of reduced errorsResearch and follow-up with for missing partsPhysical InventoryCoordinate and schedule with Field ManagementExecute physical inventory activities with Field in a timely mannerReconciliation of inventory between SAP, CSE, and Calibration with minimal varianceWork closely with and follow-up with CSEs and Management for escalations and material recountsFollow-up with any transactions that were in error for CSE during physical inventory countError handling as it relates to inventory managementPO posting errorsTool order failuresReports and analysis as neededThis successful candidate will hold an Associate’s Degree; BS in Supply Chain Logistics is preferredTechnical Skills: SAP, Microsoft Office5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.Ability to multi-task in a fast-paced environmentDecision making abilitiesTop Required Skills1. Problem-solving (inventory issues, workflow challenges).2. Detail-oriented (to meet standards for accounting processes audits).3. Self-motivated and productive in remote environment.4. Flexibility/adaptability (workflow changes daily).Preferred ExperienceMaterial logistics background (ideal: 5–8 years, but 1–2 years considered).SAP familiarity (Client-modified platform).Excel skills (basic lookups).Nice-to-HaveStrong organizational skills and ability to handle varied tasks daily.Notes:This position is remoteInitial in-office orientation for equipment and training.Schedule: Monday–Friday, 8:00 AM–5:00 PM
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