Description:
Supplemental Benefits Medical Director
Preferentially we need an Internal Medicine, Geriatric, or Family practitioner with computer experience, presentation experience, case management experience, and appeal review experience.
Job Summary:
Supplemental Benefits provides peace-of-mind and financial security for more than 800,000 policyholders of all ages through Medicare Supplement and Supplemental Health and Life (SHL) products. Our environment is fast paced, the work is meaningful and intense, and our performance expectations are high. The ideal candidate will leverage their extensive clinical experience to enable delivery of the client’s market-leading strategies, improving the lives of the individuals we serve.
The Medical Director will work closely with the client’s National Medical Director and client leadership to identify opportunities to manage and improve clinical reviews and processes, deploy new innovations, and collaboratively engage clinical expertise across the Enterprise.
Key Job Functions:
Provides clinical expertise and support for all departments and divisions related to the client's Medicare Supplement (Medigap) and Individual Supplemental Health and Life (SHL) Insurance products, including but not limited to, Underwriting, Legal, Marketing, Operations, Product, and Claims.
Has clinical responsibility for helping to ensure the strategic and tactical delivery of project work for the client’s Supplemental Health products in forty-nine states and the District of Columbia (DC).
Provides clinical resources and education to a multi-disciplinary team of nonclinical staff for the client, responsible for supporting Medigap underwriters in all aspects of the underwriting process, assists SHL Claims Representatives with complex claims consults, appeals and reviews, rescissions, as well as fraud and abuse cases.
Oversees the Supplemental Benefits Clinical Team (SBCT), which is a multifunctional team that includes Medical Directors, pharmacist(s), data analyst(s), and other ad hoc members as needed from across the Enterprise.
Works closely with the actuarial team for the clinical integrity of various undertakings, involving underwriting, pricing, claims automation, and cost analysis.
Responsible for clinical input to the development of new innovative tactics and methodologies to improve cost containment for Medigap and SHL products, such as Preventive Care, vendor solutions, and other medical management initiatives.
Minimum Qualifications
Education & Experience:
The client Medical Director will be a Board-certified physician with current unrestricted medical license with a minimum of 10-years of clinical practice experience. Candidates must be able to obtain medical license and other state licenses as needed.
Competencies & Skills:
Experience in Medigap, Supplemental Health Insurance, and Medical Underwriting is preferred.
MBA or equivalent experience preferred.
Proven ability to assess complex issues, recommend change and resolve issues.
Strong skills in the following areas: teamwork, communication, negotiation, conflict management, problem solving, effective decision making, and cooperative relations with diverse internal and external stakeholders.
Demonstrated ability to effectively educate clinical staff and non-clinical staff.
Strong computer skills and technical independence. Data science background a plus.
Strong strategic thinking, analytical, and decision-making capabilities.
Accomplished at developing and delivering professional presentations to various audiences, including senior management.
Able to work independently and under pressure.
Strong interpersonal skills and collaboration mindset, able to develop effective relationships with internal/external stakeholders.
Notes:
Contract to Hire
Board Certification/ABMS is required for the role.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status