Network Administrator

Network Administrator

  Not Disclosed

  Cayce, SC

  12.0 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

SCOPE OF THE PROJECT:
As the client continues to see increased growth of Enterprise Applications such as with the Electronic-Health-Records (EHR) initiative, the the client is upgrading the the client’s base network and wireless infrastructure to allow critical systems to better leverage network resources, data, assets, infrastructure, and systems. Consistent with the best security practices, the client has upgraded the client’s enterprise wireless networking system with focus on integration into an existing entity-Based Networking Services (IBNS) solution.
Responsibilities include statewide travel to the client facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.
The applicants selected will work under the general guidance of the Network Operations team but will also be required to work closely with other teams and the client staff at all levels. Selected candidates will follow the client’s Change Management process, and track and document the work and other tasks regularly communicating status updates to management and project manager.

DAILY DUTIES / RESPONSIBILITIES:
The network administrators for these openings under the general guidance of the assigned the client Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the client’s critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on- time, and regularly provide: progress, tasks, and deliverables status updates to the assigned manager.

Specific duties and responsibilities will include but not limited to the following:
Monitor and identify issues with the client wireless networks and remediate
Support wireless and network connectivity on Windows-based systems
Support wireless and network connectivity on Mac-based systems
Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
Manage the wireless network/device lifecycle at all stages
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
Assist with ISE registration of devices on the network
Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
Perform enterprise wireless network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades and other maintenance tasks
Monitor the clienttrouble ticket system and complete network assigned tickets
Will serve as the client’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
Assists the client staff/contractors in resolving wireless and other network related problems
Coordinate and assist with testing and validation Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon notes and wireless documentation
Ability to plan, organize, review, and implement associated project milestones to completion.
Provides updates to Project Team


REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 3+ years Local Area Network (LAN), WLAN, WAN
2. 3+ Year - Network administration – CISCO and PALO ALTO FIREWALL
3. 3+ YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
4. 3+ years of Ticketing System
5. Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
6. Ability to climb and work on a ladder to reach ceiling to install wireless access points.
7. Ability to lift and move PCs, monitors, and other equipment.
8. Valid driver’s License
9. Interpersonal skills
10. Verbal communication skills, written communication skills

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. Network Certification
2. Solarwinds Orion
3. Ekahou Sidekick

REQUIRED EDUCATION:
Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

Notes:

8:00 AM - 5:00 PM