Network Administrator

Network Administrator

Job Description

Description:

The client is looking for a Network Administrator - Advanced.

SCOPE OF THE PROJECT:

As the client continues to see increased growth in enterprise applications, data capabilities, and infrastructure modernization initiatives, the client  is advancing the client’s core network and identity services architecture to better leverage network resources, data, assets, infrastructure, and systems. Some of these initiatives include SD-WAN, Public Key Infrastructure (PKI), and secure authentication and Active Directory enhancements. Consistent with best security practices, client is further enhancing the client ’s application ecosystems by expanding and maturing its existing Identity-Based Networking Services (IBNS) framework, leveraging certificate-based authentication to strengthen identity assurance across users and devices as a foundational component of the client’s security architecture.


The selected incumbent will work under the general guidance of the Network Operations Center section manager but will also be required to work closely with other teams and client staff at all levels. Selected candidates will follow the client’s Change Management process, and track and document the work and other tasks regularly communicating status updates to the assigned project manager.
Candidate must be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.


DAILY DUTIES / RESPONSIBILITIES:

The network administrators for these openings under the general guidance of the assigned Network Operations Center Manager will coordinate daily/weekly assignments for the deployment, operational support, diagnostics, and troubleshooting of the client’s critical enterprise architecture. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrator will ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned project manager.

Specific duties and responsibilities will include but are not limited to the following:


Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services
Monitor, identify, and remediate issues with client enterprise network and identity services
Support network connectivity and authentication services on Windows-based systems
Support connectivity and secure access on mobile devices (i.e., Apple devices)
Manage the network and identity infrastructure lifecycle at all stages
Create and maintain network documentation (e.g., diagrams, coverage, and design documentation)
Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions

Perform enterprise network deployments, installations, and upgrades
o Requires comfort working on a ladder; ability to lift 40 lbs.

Perform firmware/software/security/feature upgrades across network and identity platforms
Monitor client trouble ticket system and complete assigned network, authentication, and connectivity tickets
Will serve as the client's primary support resource for network and access-related (authentication) technical issues, troubleshooting and resolving most common/routine problems
Assists client staff/contractors in resolving network, authentication, and connectivity-related problems
Coordinate and assist with testing and validation of network and identity solutions
Adhere to client  security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon network and identity documentation
Ability to plan, organize, review, and implement associated project milestones to completion
Provides updates to Project Team
Perform other tasks and duties as assigned

Client will provide:

All required network accounts, access rights and tools to complete tasks.
Any client required training such as client online HIPAA.
Staff to assist with any application or procedure questions.
State vehicle if available and scheduling of vehicles for job duties
Workstation (i.e., Laptop) and required software.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
1. 3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration
2. 3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points
3. 3+ Years of Experience with SD-WAN, PKI, and secure authentication services
4. 3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices
5. 3+ Years of Experience with creating, reading, and maintaining network documentation and diagrams

PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
1. Any network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft. (Please indicate whether certificate is active or inactive on resume)
2. Cisco Networking Academy or similar bootcamp/training

ADDITIONAL SKILLS
1. Ability to perform on-site physical network work, including lifting 40 lbs and working on ladders
2. Valid driver’s license and ability to travel statewide to remote sites with a State OR Personal Vehicle
3. Strong verbal and written communication skills with both technical and non-technical staff
4. Strong interpersonal and customer service skills

REQUIRED EDUCATION: Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

REQUIRED CERTIFICATIONS: NONE


Preference may be given to certified applicants based also on overall experience, education, and work history.

Required Skills
3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration
3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points
3+ Years of Experience with SD-WAN, PKI, and secure authentication services
3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices
3+ Years of Experience with creating, reading, and maintaining network documentation and diagrams

Certification

Any network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft (please indicate whether certificate is active or inactive on resume)
Cisco Network Academy or similar bootcamp/training

Additional details: All candidates must be able to work on ladders and lift at least 40 pounds of equipment multiple times on a daily basis.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status