Description:
SCOPE OF THE PROJECT:
These positions will be a part of the team responsible for the implementation of this project. They will also be involved with supporting the day-to-day operations of the client’s Server Hosting environment.
Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.
DAILY DUTIES / RESPONSIBILITIES:
Participate in a team comprised of the client and solution implementation staff for Server Hosting related planning, designing, installation, configuration and conversion of physical and virtual server environment for conversion into a segmented framework. Will coordinate with the IT Operations Director and IT Section Manager on special projects, daily assignments, tasks and coordinate and collaborate with contract staff as well as existing client Enterprise Computing Services staff and other IT professionals with the client. Ensure assignments are completed accurately and on-time, assist with problem resolution, mitigate issues, provide solutions, communicate and escalate as needed to management, and report progress to manager.
Will advise Staff on hardware configurations and implementations, work with vendor and staff on deliverables, troubleshooting and conversion of current environment to segmented framework.
This will also include compliance to client security policy/procedures as well as integrating systems when possible, to streamline staff workflows, user security, and data correction.
Specific duties and responsibilities will include but not limited to the following:
Administer and support on-premises Active Directory and Azure Active Directory, including integration and synchronization of hybrid environments.
Assist with review, cleanup, and redesign of Group Policy Objects (GPOs) to enforce security settings and standardized configurations enterprise-wide.
Troubleshoot GPO-related issues to ensure proper policy application and performance.
Develop and maintain PowerShell scripts and other automation tools to streamline and standardize administrative tasks.
Perform user, group, and permissions management, including access control and role-based security enforcement.
Monitor Active Directory health and replication, proactively identifying and resolving directory service issues.
Assist with cleanup of stale or inactive user and computer objects to maintain directory integrity.
Ensure systems align with organizational IT security policies and adhere to industry standards such as CIS and NIST.
Implement and monitor access controls, security baselines, and audit logs for compliance and risk management.
Collaborate closely with Cybersecurity teams to address vulnerabilities, respond to incidents, and improve overall security posture.
Work with network, server, and help desk teams to support cross-functional infrastructure needs and initiatives.
Provide Tier 3 escalation support for complex technical issues affecting identity, access, or authentication.
Participate in and support infrastructure projects, migrations, and upgrades, including cloud integration and modernization initiatives.
Demonstrate the ability to work independently with limited supervision, providing clear technical documentation and forward-looking roadmaps for system enhancements and lifecycle planning.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Experience with Windows Server Administration and Support (3–5 years)
Strong Proficiency in Group Policy (GPO) and PowerShell Scripting (3–5 years)
Hands-on Experience with Microsoft Active Directory (On-Prem and Azure AD) (3–5 years)
Experience with Citrix Presentation Server or XenApp Environments
Experience with Enterprise Backup and Disaster Recovery (DR) Processes
Advanced Knowledge of Computer and Network Hardware, Software, and Operating Systems
Experience with Security and Data Classification Standards (CDC, HIPAA, CJIS)
Experience Designing and Implementing Enterprise-Level System Architectures
Advanced Knowledge of IT System Analysis, Design, Testing, and Maintenance Techniques
REQUIRED EDUCATION:
Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.
PREFERRED SKILLS:
1. Experience with hosted virtual environments and foundational knowledge of Azure virtualization and resource management within a cloud tenant.
2. Experience with Microsoft Intune and Quest KACE for endpoint management, software deployment, and compliance reporting.
3. Experience with Linux Server
4. Strong critical thinking and problem-resolution skills.
5. General understanding of Hitachi Storage (HNAS/HDI) or similar enterprise SAN/NAS environments.
6. Experience with security and data classification standards related to CDC, HIPAA, and CJIS compliance.
7. Ability to establish and maintain positive working relationships with technical teams, customers, and stakeholders.
8. Excellent written, oral, and interpersonal communication skills.
9. Ability to align technical solutions with client goals and objectives and support project delivery.
10. Familiarity with AI-driven automation and predictive analytics for infrastructure optimization and future cloud initiatives.
11. CCNA
Required Skills
3-5 Years of Experience with Windows Server Administration and Support
3-5 Years of Strong Proficiency in Group Policy (GPO) and Powershell Scripting
3-5 Years Hands-on experience with Microsoft Active Directory (On-Prem and Azure AD)
Preferred Skills
Experience with Microsoft Intune and Quest KACE for endpoint management, software deployment, and compliance reporting.
Experience with Linux Server
General understanding of Hitachi Storage (HNAS/HDI) or similar enterprise SAN/NAS environments.
Experience with Citrix Presentation Server or Xenapp environments.
Network Certification - Network Plus or CCNA
Education Requirement
Bachelor's Degree or 5 years of equivalent experience.
Notes:
The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.
The candidate will work closely with the Director of IT Operations and Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design, migration to the new framework, and testing.
100% On-site, Monday - Friday.
Some after-hour and weekend work may be required.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status