Scope of Responsibilities / ExpectationsOur Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.The team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.Our core customer uses a large complex network focused around real time video for public safety situational awareness. The system itself is comprised of multiple communication technologies and media types. The role will focus on the design, deployment and documentation of video solutions for this system.The Systems Engineer will be responsible for overseeing all technical aspects of assigned project(s) from award until system acceptance.This Involves:Final Design and implementation of the video network including infrastructure, VMS, and camera equipmentDelivering professional presentationsSystem stagingSystem acceptance testingDevelop and maintain engineering designs, diagrams, and bill of materialsProvide technical support and advice to PM and Installation teamsWorking with Operations and Project Managers to complete site walks to determine specific client needs and scopeCreate project-specific install plans, scope documents, and test plansConfigure, integrate, and troubleshoot equipment as required; provides support and assistance to third parties for sub-contracted activitiesAct as external liaison for customers’ general contractors, subcontractors, and trades people as needed during implementation and support phasesProvide customer and peer trainingDeliver final customer system documentationSpecific Knowledge / SkillsBachelor’s Degree (BSEE / BSCE preferred)3–5 years of Network Engineering, System Engineering or Wireless Communications experience (preferred)Experience deploying outdoor Point-to-Point and Point-to-Multi-Point wireless solutions, preferably with Cambium NetworksStrong organization, project management and communication skillsExperience, good understanding, and working knowledge in IP networking, network design methodologies and troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)Experience/knowledge with current industry camera and video equipment, Video Management SolutionsExperience directly working with end-user customers is desirableExcellent communication skills and the ability to present complex topics to non-technical audiencesSelf-motivated and able to maintain focus in a pressured environmentPreferred ExperienceTroubleshoot/monitor network performance and resolve performance and connectivity issuesExperience with switching and routing protocols (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP)Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA, or similar (preferred)Experience/knowledge in RF System Design (line-of-sight microwave propagation)Basic RequirementsBachelor’s Degree3+ years of Video System Integration, Network Engineering, System Engineering, or Wireless Communications ExperienceDegree RequirementBachelor’s in any of the following:Electrical Engineering, Computer Science, IT, TelecommunicationsKey Contributions (First 90–120 Days)Design, Stage, and Install Network and video equipmentNice-to-Have SkillsReally good communication skills and articulationIndustry ExperienceWork Schedule8 AM to 5 PM
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.