OnBase Administrator/Developer

OnBase Administrator/Developer

  Not Disclosed

  Madison, WI (100% Remote)

  8 Months

  Not Disclosed

  Not Disclosed

  Government - State

  $-4/hour - $1/hour

Job Description

Can work 100% remote or in the office.

Description:


POSITION SUMMARY: OnBase Administrator/Developer IV

This is an electronic document management system Administrator/Developer position. This position plans, designs, develops, tests, implements, and modifies Electronic Content Management (ECM) solutions. This position is responsible for advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to client established service level agreements (SLA), and regular administration tasks and health checks to keep client’s OnBase systems running at optimal performance for our customers. client's OnBase platform is hosted on Hyland’s Cloud Offering.

Under general supervision of the Dev, Data and MiddleWare Section Supervisor, this position will provide advanced OnBase Administrator/Developer technical leadership for complex ECM projects, which have a significant impact within client’s employers and members. This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning, development, and implementation of complex ECM projects. This position provides OnBase administration and consulting and performs duties consistent with client’s strategic goals and objectives.

This position proposes, creates, and implements solutions, standards, procedures, and guidelines for utilizing client’s OnBase platforms and systems as part of a coordinated effort with the product owner, technical owner, SMEs, and OnBase Admins. End Users include a wide variety of client professional and supervisory staff, as well as external partners, employers, and members. This includes interaction with personnel in the client divisions, vendors, client personnel, etc. Work is multitasking in nature, self-initiated and conducted independently.

SAFETY RESPONSIBILITIES:
Follow all client safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and attend appropriate safety training sessions, as directed.

Knowledge, Skills and Abilities
1. Considerable knowledge of and experience in requirements gathering and solution analysis
2. Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions
3. OnBase Certified System Administrator certification is required
4. OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification
5. OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification
6. Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions
7. Experience with Dashboard and Unity Forms development.
8. Experience developing and implementing software in C# and/or Visual Basic.
9. Demonstrated ability to write custom queries in SQL Server
10. Experience performing OnBase system upgrades
11. Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniques
12. Experience working in an agile development environment.
13. Significant ability to understand and apply standard ECM concepts, practices, and procedures
14. Ability and judgement to perform job functions independently
15. Knowledge of incident management and escalation procedures
16. Excellent written and verbal communication skills working with customers, peers, and client leadership.
17. Experience creating technical documentation
18. Ability to work in a versatile environment with a team-oriented focus
19. Considerable skill and ability in the coordination of team members and business area experts
20. Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends
21. Experience researching, proposing, applying, and implementing IT related procedures, standards, and guidelines
22. Demonstrated skill in problem resolution and technical support technologies
23. Ability to effectively provide information and training to customers, team members and other stakeholders.

Top Skills & Years of Experience:
OnBase Certified System Administrator certification is required - at least 4 years
OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification - at least 4 years
OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification - at least 3 years
Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions - at least 4 years
Experience with Dashboard and Unity Forms development.- at least 3 years

Notes:
100% remote