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OnBase Business Analyst

100% Remote (Within US)

10.5 Months

Full-Time $17-$22/hr

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Posted: Jul 10, 2026

Ref: BTWIBA103

Position Overview

The client is looking for Business Analyst/Consultant IV

This position will be focused on content management solutions using Hyland OnBase.

Position Overview
The client is seeking a technically driven, self-motivated, and collaborative OnBase Business Analyst to join the team. This position serves as the primary conduit between key business stakeholders and technical developers and is responsible for translating complex business workflows into detailed functional specifications for OnBase Administrators to configure OnBase solutions that automate document-driven processes.

Key Responsibilities
Requirements & Analysis
Facilitate requirement-gathering workshops, interviews, and storyboarding sessions to identify business objectives, functionality gaps, and business processes.
Provide system analysis to identify integrations and assess impacts to existing processes and functions across teams.
Assist the Project Manager with:
Creating work breakdown structures from requirements
Entering and managing tasks in Jira
Taking meeting notes

Stakeholder Management
Act as the primary communication channel between operational teams, subject matter experts, and development teams.

Testing & Quality Assurance
Translate business requirements into User Acceptance Testing (UAT) criteria.
Execute test plans and validate system fixes.
Coordinate resolution of UAT and testing feedback with developers.
Incorporate ADA compliance into UAT and QA processes.

Lifecycle Support
Oversee end-to-end SDLC activities from system specification preparation through final deployment and end-user training.
Lead software demonstrations and training sessions.
Draft user-facing documentation and knowledge articles.
Create how-to videos.
Assist with customer support related to policy, process, and how-to questions.

Top Required Skills & Years of Experience:
Experience: Must have at least 8 years of Business Analyst experience with hands-on involvement in Software Development Life Cycle (SDLC).
OnBase Expertise: Must have 2-3 years working experience with Hyland OnBase (minimum knowledge of document type groups, document types, document retrieval, and Unity Client).
Functional Knowledge: Must have a strong understanding of security group management, document indexing, and autofill keyword sets.
Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills.

Nice to Have Skills:
Experience with Hyland OnBase modules such as Workflow, WorkView, Document Composition, ShareBase, Unity forms, Image forms, Docusign and Topaz signature integrations.
Certifications related to BA, ADA and/or Hyland OnBase.

Notes:
Remote
Candidate works remotely but may be called into the office at any time for special business meetings or at the request of their supervisor.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow

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