Description:Business Operations Analyst IIIJob Summary:The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of theOnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBasesolutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management,workflow automation, and system integration to improve operational efficiency.Key Responsibilities:Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)Analyze business processes and pursue application improvementsTroubleshoot and resolve system issues and user-reported problems.Collaborate with peers and infrastructure teams to optimize workflows.Maintain security protocols and compliance standards under our application umbrellaDocument processes and provide technical support for application systems.Analyze and improve delivery performance using relevant tools and metrics.Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.Key Skills & Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (preferred).10+ years of experience with OnBase administration and development.Proficiency in SQL, scripting, and understanding of databasesMonitoring Dynatrace, Splunk, and moogsoft skillsTicketed/Projects ServiceNow, Clarity experienceAbility to troubleshoot technical issues and work collaboratively with cross-functional teams.Excellent communication and problem-solving skills. Notes:Contract to hireVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Business Operations Analyst IIIJob Summary:The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of theOnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBasesolutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management,workflow automation, and system integration to improve operational efficiency.Key Responsibilities:Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)Analyze business processes and pursue application improvementsTroubleshoot and resolve system issues and user-reported problems.Collaborate with peers and infrastructure teams to optimize workflows.Maintain security protocols and compliance standards under our application umbrellaDocument processes and provide technical support for application systems.Analyze and improve delivery performance using relevant tools and metrics.Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.Key Skills & Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (preferred).10+ years of experience with OnBase administration and development.Proficiency in SQL, scripting, and understanding of databasesMonitoring Dynatrace, Splunk, and moogsoft skillsTicketed/Projects ServiceNow, Clarity experienceAbility to troubleshoot technical issues and work collaboratively with cross-functional teams.Excellent communication and problem-solving skills.
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